Essential Functions/. Responsibilities. Responds to Customer requests for reporting. Work with Accounting to answer inbound customer billing questions/provide billing reports. Works with Finovera team on any troubleshooting escalations. Identify if billers requested are supported by Finovera. Determine if biller should be added based on success & MFA rates and if so, work with Banking & Fintech DEV to enable for ebills and/or AutoPay on Paymentus...
