The Merchant Onboarding Specialist is the primary owner of the end-to-end merchant services account process, responsible for ensuring the accuracy and completeness of all required merchant account setup documentation in preparation for the fraud, compliance, and credit risk reviews by merchant services processor. The ideal candidate should have a solid understanding of payments underwriting processes, financial risk behaviors and patterns, and cr...
Description. The Paymentus Account Management Team is responsible for the retention, relationship expansion, revenue growth. reference-ability and overall satisfaction of existing Paymentus clients, through proactive communication, situational analysis, client education and information sharing, strategic planning, results driven up-sell/cross sell activities, issue escalation management, and effective marketing and product promotional campaign de...
Summary/Objective. The Implementation Specialist will be responsible for collaborating with cross-functional teams to drive implementations forward and adhere to deliverable deadlines. This position serves as the key resource for clients during the implementation process. Essential Functions/ Responsibilities. Serve as primary point of contact/driver for project completion with existing customers through implementation. Establish processes/proced...
Summary/Objective. The Program Manager Bank Partnerships will be responsible for collaborating with cross-functional teams to drive implementation programs forward, adhere to deliverable deadlines, and measure and improve performance. The Program manager will be responsible for planning and designing the program and proactively monitoring its progress, resolving issues and initiating appropriate corrective action. Programs will consist of multipl...
Essential Functions/ Responsibilities. Maintain regular contact with existing customers through implementation. Establish processes/procedures to manage customer portfolio activity. Become a product expert, with strong understanding in configurations and data integration. Work cross functionally internally to solve configuration challenges. Be proactive with issue resolution. Strong understanding of web-based applications, api's, and data integra...
Summary/Objective. The Compliance Analyst will be responsible for collaborating with the Paymentus Corporate Compliance team to achieve varying compliance requirements, including client due diligence, transaction monitoring, vendor management, and other compliance tasks as needed. Essential Functions/Responsibilities. Administers the daily management of BSA/AML/OFAC compliance programs. Monitors transactional activity for unusual activity and pat...
Summary/Objective. The HR Manager is responsible for performing HR-related duties on a professional level and works closely with senior management in supporting US employees. This is a managerial position and will manage a team of two. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment...
