Position Summary

Interact with Sales Staff and Customers through the entire sales/quoting process. Monitor ship dates, track orders through manufacturing and ones that have been shipped, collect payments, and handle any customer service issues.

Job Duties and Responsibilities:

·Sales support for sales team

·Prepare Quotes using Salesforce Software

·Serve customers by providing product and service information and resolving product and service problems.

·Maintain custom records by updating account information

· Filtering CRM software to provide accurate and detailed information.

·Check orders from sales representatives for errors.

·Prepare shipping documents and shipping approvals from customers.

·Handle Certificates of Insurance and other documents needed by sales team.

· Calculate freight rates

·Handle compliance with Management Company programs.

· Being familiar with sales tax for different states.

Qualifications:

· Having hospitality skills

· Exemplary Client Service Skills

· Sales Force knowledge

·Quality Driven

· Verbal and written communication skills

· Strong Collaborator

· Customer Service Representative Background

Company Overview

Sundrella is a local family-owned company that specializes in manufacturing commercial grade aluminum pool and patio furniture. We pride ourselves in using only American-made raw materials and labor to manufacture our products that are sold nationwide. We are passionate about manufacturing quality products and are looking for team members with a similar passion.

Benefits

After 60 days:

·Medical

·Dental

·Life Insurance (Whole life and term life available)

·Short-term and long-term Disability

·Accident Insurance

·Paid Holidays

After 1 year:

Paid time off

401K with a 4% Employer match