69 Customer Service Specialist Jobs in Ocala, FL
T.Burks & Associates is Hiring a Customer Service Specialist Near Ocala, FL
Job Description
Job Description
Customer Service Specialist
SCOPE : The Customer Service Team Lead communicates and collaborates with colleagues in operations, marketing, and engineering to provide out-of-the-box solutions to ensure customer satisfaction.
Responsibilities :
- Analyzes department functions and creates standardized procedures or refinements to current procedures.
- Expedites and troubleshoots orders as required.
- Works with Operations to reduce the number of delinquent orders and expedites with vendors as needed.
- Communicates with customers through oral, written, and personal contact concerning delivery problems and complaints such as material shortages, delivery improvements, incorrect shipments, lost material, incorrect pricing, and product availability.
- Nurtures a trusting team environment that takes ownership of issues and believes in continuous improvement.
- Uses customer feedback as a basis for process or tool enhancement.
- Acts quickly to provide a better customer experience.
Qualifications :
- MUST HAVE experience in a customer-facing manufacturing OR business-to-business environment.
- Proficient in current / modern MRP / ERP software
- Strong analytic skill set and ability to interpret data.
- Superb interpersonal skills and ability to effectively interact with all levels of internal and external customers / partners
- Demonstrated customer advocacy skills
- Comfortable and adaptable in a fast-paced environment welcoming change and growth
- Strong bias for action, self-starter, and effective change agent
Job Summary
Full Time
$37k-47k (estimate)
08/19/2023
06/21/2024
tburksassociates.com
<25
The job skills required for Customer Service Specialist include Customer Service, Communication Skills, Customer Relationship, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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