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Nashville Zoo at Grassmere
Position Description
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Position Title: Guest Services Associate*
Department: Guest Services
Supervisor: Guest Service Supervisors, Director of Guest Services
Position Status: Part-time & Full-Time, Nonexempt
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Company Overview:*
Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages.
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Position Description:*
Responsible for the following activities: selling daily admissions-related items, advertising zoo membership, checking in, assisting and greeting guests.
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Duties and Responsibilities:*
Guest Relations
Financial
Ticketing
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Qualifications*
Skills:
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Education/ Experience:*
Must have received or be currently seeking high school diploma or GED equivalent. Some knowledge of cash register or computer sales programs helpful as well as general guest or customer service experience in a related field required.
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Physical Responsibilities:*
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Work Schedule:*
Flexibility: Position may require flexibility in working hours to accommodate special events, emergencies, or animal care needs.
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Pre-employment requirements:*
Nashville Zoo is an EEO Institution and a Drug Free Workplace.
At-will employment
Candidates for this position are required to submit to a criminal background check and pass a drug test.
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Expected hours: 20 – 40 per week
Schedule:
Work setting:
Work Location: In person
Full Time
Arts & Culture
$27k-36k (estimate)
02/12/2024
05/09/2024
nashvillezoo.org
NASHVILLE, TN
50 - 100
1989
Private
RICHARD SCWARTZ
$10M - $50M
Arts & Culture
The job skills required for Guest Service Agent include Customer Service, Guest Service, Cash Handling, Guest Relations, Flexibility, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
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When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.