Job Responsibilities. The Guest Service Agent is responsible for front desk responsibilities at the hotel. This involves attending to guest needs and following standard operating procedures within the Property Management System. Other responsibilities include. Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay. Audit and balance reports from the day shifts. Schedule guest wake-up calls and...
Job Responsibilities. The Night Auditor functions as an overnight Guest Service Representative along with additional front desk responsibilities. This involves attending to guest needs and following standard operating procedures within the Property Management System. Other responsibilities include. Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay. Audit and balance reports from the day s...
