Summary. Supervise the implementation of all property, equipment, preventive maintenance and repairs. Monitor safety systems and utilities. Assist in the administration of the department in compliance with all corporate standards and local, state and national codes and regulations to protect assets, guests and employees. Supervise the day-to-day operations. Recommend and implement procedural changes. Monitor and control expenses. Supervise the En...
Position: Overnight Agent. Department: Rooms - FOH. Reports To: Director of Front Office. Status: Non Exempt. Job Summary. The Overnight Front Service Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests, assisting with room reservations and handling of telephone calls, and for meeting many other guest needs during their stay. Duties & Functions. ● Follow proper audit procedures to balance the ho...
Summary. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front...
Summary. The Reservations Agent's responsibilities include managing external guest phone calls, booking hotel and restaurant reservations using appropriate selling techniques, responding to all reservation/hotel inquiries via phone/email, and office administration. This role is a hybrid position and will also be responsible for assisting in and supervising the day-to-day operations of the Front Desk. Promptly handle all room and restaurant reserv...
Summary. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front...
Summary. The restaurant cashier/bartender works under the direction of the Food and Beverage Directer. The primary responsibilities include taking and delivering both food and beverage orders, assisting customers, completing transactions, while providing exceptional service to your guests. Handle cash, credit or check transactions with customers. Scan goods and collect payments. Ensure pricing is correct. Issue change, receipts, refunds, or ticke...
