Job Description. POSITION PURPOSE AND SUMMARY. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office ...
Additional Information. Pay: $20.14/hour, must have open, flexible availability. Job Number. 25071101. Job Category. Rooms & Guest Services Operations. Location. Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States, 48243. Schedule. Full Time. Located Remotely. N. Position Type. Non-Management. POSITION SUMMARY. Answer, record, and process all guest requests, questions, or concerns via telephone, emai...
Job Description Summary. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and t...
Guest Service Agent delivers exceptional customer service. Handle the requests and transactions of the hotel guests, and coordinate with other departments, as necessary. ESSENTIAL FUNCTIONS. . Efficiently check guests in and out of the hotel. Listens to, anticipates, and fulfills guest needs. Provide information to guests about hotel services, facilities, and other amenities. Take, modify, and cancel guest reservations, noting any special request...
JOB TITLE. Guest Services Agent. REPORTS TO. Guest Services Supervisor or Front Desk Manager. JOB SUMMARY. As a Guest Services Agent at Cinnamon Shore, you will be the welcoming face of our community, ensuring every guest, owner, and visitor experiences exceptional service. You will be responsible for check-in and check-out procedures, handling payments, processing guest charges, and managing reservations. Additionally, you will answer and direct...
Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills. Responsibilities. Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped w...
What You’ll Do. You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile. Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area. Then this could be the job for you. In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-o...
The iconic Waldorf Astoria property in New Orleans. The Roosevelt. is seeking a. FT Guest Service Agent. to join the team. Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street...
HOLIDAY INN EXPRESS & SUITES FRASER. Whether traveling for a ski trip, summer vacation, corporate meeting, or a romantic retreat The Holiday Inn Express and Suites Fraser - Winter Park Area, CO is the perfect getaway location. Centrally located in the heart of the Rocky Mountains, only 67 miles from Denver rests Winter Park/Fraser Valley. Colorado's Favorite Playground. The hotel is near 3 golf courses, near 600 miles of trails, just 4 miles from...
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand sta...
Job Description Summary. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and t...
Job Position Title. Guest Service Associate. Salary. Hourly. Job Description Summary. Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest service and create and promote a positive atmosphere with a guest focused culture within our unique immersive experience. Includes weekend, evening, and holiday shifts. Responsibilities may include some or all the...
