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Some reasons people really like working here:
You know what they say, all work and no play
We don’t forget family
The possibilities - One of the few times you’ll click on a job, only to find a career
Have you ever had a job where you left better than you started? That’s life at Westin Nashville where more than 60% of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.
Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.
DEI and ESG
At The Westin Nashville, the foundation of what we do and who we are; of how we deliver the very best in our guest and team experience, is our decision to collectively RISE. Just as we are committed to empowering our guests’ pursuit of their well-being while traveling, we are equally committed to supporting our team members’ journey toward reaching their full potential. We offer more than a career at The Westin Nashville; we offer an investment in you becoming the best version of yourself that you can possibly be.
What We Believe:
At The Westin Nashville, our entire guest and associate experience is supported by the Westin branded six pillars of wellness which are as follows:
Sleep Well Critical for both mental and physical health
Eat Well Good nourishment feeds feeling good
Move Well The body is meant for motion
Feel Well Awakening the senses revitalizes and rejuvenates
Work Well Energizing, adaptive and responsible work areas
Play Well You should leave feeling better than when you arrive
Where You Come In:
First impressions are important, and the Front Office team at The Westin Nashville has mastered the art of great introductions. The Front Desk and Service Express team members work side-by-side to provide optimal service to each individual guest throughout the length of their stay. Whether it’s their first visit or their twentieth, the Front Office team knows that our guests expect nothing but the best. You should take the initiative to interact with guests in a warm and friendly manner while ensuring that all their needs are met throughout their stay. They live up to that high standard every day through warm welcomes, excellent guest service, quick response times and boundless knowledge of the hotel and Music City.
What’s In It For You:
Besides being able to work with and learn from some of the best in the business, Westin Nashville has competitive compensation and benefits as well as a wide variety of perks.
The Westin Nashville is an Equal Opportunity Employer and Drug-Free Workplace.
Full Time
$26k-34k (estimate)
03/27/2023
05/14/2024
The job skills required for Guest Service Agent include Guest Service, Front Office, Housekeeping, Credit Card, Initiative, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.