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60 Guest Service Agent Jobs in Nashville, TN

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Nashville Hyatt House
Nashville, TN | Full Time
$25k-34k (estimate)
1 Day Ago
Nashville Staybridge Suites
Nashville, TN | Full Time
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Loews Hotels & Co
Nashville, TN | Full Time
$25k-33k (estimate)
5 Days Ago
Hilton BNA Nashville Airport Terminal
Nashville, TN | Full Time
$26k-34k (estimate)
1 Week Ago
Nashville Staybridge Suites
Nashville, TN | Full Time
$26k-34k (estimate)
2 Months Ago
Nashville Zoo
Nashville, TN | Full Time
$27k-36k (estimate)
2 Months Ago
Tara Hospitality
Nashville, TN | Full Time
$25k-33k (estimate)
11 Months Ago
Castle Rock Asset Hospitality Management LLC
Nashville, TN | Full Time
$26k-34k (estimate)
1 Month Ago
Dream Nashville
Nashville, TN | Full Time
$25k-33k (estimate)
2 Months Ago
Hampton Inn and Suites Nashville Airport
Nashville, TN | Full Time
$26k-34k (estimate)
1 Month Ago
Comfort Inn Nashville Opryland Area
Nashville, TN | Full Time | Part Time
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Amy Cakes Inc.
Nashville, TN | Full Time
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Marriott Moxy Nashville Downtown
Nashville, TN | Full Time
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1 Month Ago
Tri-Star Services, Daily's and Twice Daily
Nashville, TN | Full Time
$26k-34k (estimate)
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LBA Hospitality
Nashville, TN | Full Time
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Dimension Development
Nashville, TN | Full Time
$28k-37k (estimate)
0 Months Ago
Extended Stay America
Nashville, TN | Part Time
$30k-39k (estimate)
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Extended Stay America
Nashville, TN | Part Time
$30k-39k (estimate)
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Drury Plaza Hotel Nashville Downtown
Nashville, TN | Full Time
$25k-33k (estimate)
1 Month Ago
Cambria Hotel Nashville Downtown
Nashville, TN | Full Time
$26k-34k (estimate)
1 Month Ago
Church's Chicken
Nashville, TN | Full Time
$30k-39k (estimate)
2 Months Ago
Avantic Lodging Enterprises
Nashville, TN | Full Time
$35k-43k (estimate)
2 Days Ago
Tempo by Hilton Downtown Nashville
Nashville, TN | Full Time
$31k-40k (estimate)
2 Weeks Ago
HRI Development LLC
Nashville, TN | Full Time
$36k-43k (estimate)
0 Months Ago
Mister Car Wash
Nashville, TN | Part Time
$30k-39k (estimate)
0 Months Ago
Guest Service Agent
$26k-34k (estimate)
Full Time 1 Month Ago
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Castle Rock Asset Hospitality Management LLC is Hiring a Guest Service Agent Near Nashville, TN

 

Some reasons people really like working here:

  • Full-Time Employee Parking (or a WeGo Public Transit Pass) is picked up by us, in other words FREE (Not for Part-Time or On-Call)
  • Uniforms are complimentary, in other words – FREE
  • Meals are on us, in other words – FREE
  • Car Purchase Discounts
  • Computer Purchase Discounts
  • Lots of other special discounts for popular products and services
  • But the #1 reason people like Westin Nashville is because your efforts are noticed and recognized. There’s a genuine gratefulness and thank you for the work you do.

You know what they say, all work and no play

  • Our Associates get Travel Discounts on hotels at nearly 8000 Marriott properties worldwide including rooms and meals
  • Discounts on Rental Cars, other popular hotels, and hotel alternatives
  • Discounts on tickets to Concerts, Theme Parks, and other Attractions
  • But you don’t need to go anywhere to have a great time. We host Associate Recognition events, parties, and potlucks year-round. For you, and your 1.

We don’t forget family

  • Most benefits and perks are available to your family as well
  • We even have special insurance and discounts for your four-legged family members with cold wet noses

The possibilities - One of the few times you’ll click on a job, only to find a career

Have you ever had a job where you left better than you started? That’s life at Westin Nashville where more than 60% of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.

Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.

DEI and ESG

  • We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be with the greater environmental and societal impact in mind.

At The Westin Nashville, the foundation of what we do and who we are; of how we deliver the very best in our guest and team experience, is our decision to collectively RISE. Just as we are committed to empowering our guests’ pursuit of their well-being while traveling, we are equally committed to supporting our team members’ journey toward reaching their full potential. We offer more than a career at The Westin Nashville; we offer an investment in you becoming the best version of yourself that you can possibly be. 

What We Believe:

At The Westin Nashville, our entire guest and associate experience is supported by the Westin branded six pillars of wellness which are as follows: 

Sleep Well Critical for both mental and physical health

Eat Well Good nourishment feeds feeling good

Move Well The body is meant for motion

Feel Well Awakening the senses revitalizes and rejuvenates

Work Well Energizing, adaptive and responsible work areas

Play Well You should leave feeling better than when you arrive

Where You Come In:

First impressions are important, and the Front Office team at The Westin Nashville has mastered the art of great introductions. The Front Desk and Service Express team members work side-by-side to provide optimal service to each individual guest throughout the length of their stay. Whether it’s their first visit or their twentieth, the Front Office team knows that our guests expect nothing but the best. You should take the initiative to interact with guests in a warm and friendly manner while ensuring that all their needs are met throughout their stay. They live up to that high standard every day through warm welcomes, excellent guest service, quick response times and boundless knowledge of the hotel and Music City. 

What’s In It For You:

Besides being able to work with and learn from some of the best in the business, Westin Nashville has competitive compensation and benefits as well as a wide variety of perks.

  • Our medical plans feature unheard of $500 deductibles, along with dental and vision coverage. We offer Life Insurance, for you, your spouse and child. In addition - Long and Short-Term Disability and AD&D insurance. Coverage comes complete with access to a 24/7 nurse line.
  • You start earning paid time off (PTO) on Day 1.
  • Speaking of time off, your vacation budget can go farther. We offer the widely popular Marriott hotel room and food and beverage discounts. That means very low rates at hotels almost everywhere you go. We have other discounts too on everything from movie tickets, to Costco and gym memberships, shows, sporting events, Disney World, even car buying.
  • We offer a Downtown Stipend to assist with your transportation needs. 
  • We provide you a uniform and clean it at no charge.
  • We have our own team member dining room offering complimentary (yes, free) meals.
  • You will become eligible for our 401k retirement savings plan after just six months, and we offer a company match on your contributions.
  • Our expanded Employee Assistance Program (EAP) includes help and support on everything from legal advice, financial planning, to elder care questions.
  • As Community is one of our values, we encourage our team members to take part and give back to the community both individually, and through our various outreach activities throughout the year.
  • We'll train you, keep you challenged, and growing and developing personally. Our hotel is filled with people who started out wanting a job but found a career.

The Westin Nashville is an Equal Opportunity Employer and Drug-Free Workplace.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-34k (estimate)

POST DATE

03/27/2023

EXPIRATION DATE

05/14/2024

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Castle Rock Asset Hospitality Management LLC
Full Time
$94k-119k (estimate)
2 Days Ago
Castle Rock Asset Hospitality Management LLC
Full Time
$28k-35k (estimate)
3 Days Ago
Castle Rock Asset Hospitality Management LLC
Part Time
$29k-38k (estimate)
1 Month Ago

The job skills required for Guest Service Agent include Guest Service, Front Office, Housekeeping, Credit Card, Initiative, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

Calvin University
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New York University
CUNY--Queens College
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