To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church’s Operating Standards Manual (the “OSM”). Accomplishes tasks in a timely and orderly manner. 

Key Duties/Responsibilities:

•  Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
•  Takes and fills the customer’s order within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
•  Immediately attends to any customer service problem or complaint. Notifies manager as needed.
•  Verifies opening reading and bank. Is accountable and responsible for all cash issued and received
• at their register during their shift and all guest checks used. Counts down drawer at end of shift to
• ensure accuracy.
•  Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
•  Ensures that all product holding times are strictly observed.
•  Ensures products on the counter or in the display case are properly rotated and attractively displayed.
•  Keeps display case interior and exterior clean at all times.
•  Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate
• supply of iced tea.
•  Performs all other duties as assigned.