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The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries
Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Requirements
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Shift availability:
Work Location: In person
Full Time | Part Time
$26k-34k (estimate)
04/07/2024
06/05/2024
The following is the career advancement route for Guest Service Agent/Front Desk positions, which can be used as a reference in future career path planning. As a Guest Service Agent/Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent/Front Desk. You can explore the career advancement for a Guest Service Agent/Front Desk below and select your interested title to get hiring information.