Accurately records cash, credit and check transactions. Verifies room rates and charges. Balances cash register at beginning of shift. Handles confidential guest information with high integrity. Front desk associate responsibilities. Submits nightly paperwork to General Manager which includes but not limited to guest list, cash drawer summary, balance sheet, occupancy report and housekeeping report. Performs security walks on a regular basis. Com...
SUMMARY. Responsible for greeting guests, taking reservations, providing guest service and settling guest accounts upon completion of their stay. ESSENTIAL DUTIES AND RESPONSIBILITIES. Greets, checks in, and assigns rooms to guests. Promptly and effectively deals with guest requests and complaints. Answers phone calls and routes appropriately, takes accurate messages, makes reservations and uses upselling techniques as directed by General Manager...
Accurately records cash, credit and check transactions. Verifies room rates and charges. Balances cash register at beginning of shift. Handles confidential guest information with high integrity. Front desk associate responsibilities. Submits nightly paperwork to General Manager which includes but not limited to guest list, cash drawer summary, balance sheet, occupancy report and housekeeping report. Performs security walks on a regular basis. Com...
