Local Lawn Service Company / Customer Service Representative

Pay: $12 Depending on Experience

Hours: Monday - Friday 8-5

Job Duties:

• Respond to customer inquiries via phone, email, or chat.
• Resolve issues and complaints promptly.
• Process orders, returns, and refunds accurately.
• Provide technical support and troubleshoot problems.
• Maintain records of interactions and transactions.
• Escalate unresolved issues as needed.
• Promote products and services to customers.
• Follow up to ensure customer satisfaction.
• Adhere to company policies and procedures.
• Collaborate with team members for effective resolution.
• Data entry-strong computer skills required.
• Maintain and build relationships with clients.
• Inputting customer information accurately.
• Inbound & outbound phone customer service.

Applicant Requirements:

• Must have a clean background.
• Must be able to pass a drug screen.
• Must have a high school diploma or GED.
• Must be willing to learn a NEW user-friendly program.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person