Company DescriptionAt Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.Job DescriptionJob Duties: •Under supervision, you will be responsible for working in a call center to assist members by responding to telephone and written inquiries in a prompt, accurate and objective manner •Conducting research •You will spends approximately 90% of the scheduled time on the phone according to business need Job Requirements: •High School Diploma or GED •6 months customer service experience or 6 months office experience •Data entry and/or typing experience •Social, verbal and written communication skills •Analytical and organizational skills and independent decision making skills •Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaksPreferred Job Requirements: •9 months of experience in a customer service/call center environment •Knowledge of medical terminology and anatomy •Validated ability to learn quickly and adapt to changeAdditional InformationKelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.