We are seeking a Customer-Field Manager based in Nashville, Tennesee, to support the company’s growth. If you’re able to perform the responsibilities, meet the qualifications, and are interested in learning more about a dynamic organization growing at a frenetic pace – This could be the opportunity for you!

Job Responsibilities:

• Provide excellent customer service with direct interaction
• Meet with customers to ensure project going as planned to their satisfaction and explore future business opportunities. Resolve issues with customers and/or crews as needed
• Perform roof inspections in accordance with company and contract specifications
• Attend pre-construction meetings, schedule job start/completion dates, and coordinate with subcontractors
• Account for change orders and ensure appropriate approval from original scope
• Bring in jobs at or below estimated labor and material costs
• Ensure worksites follow company safety policies and procedures, and federal/state/local regulations
• Complete all paperwork in accurate and timely manner
• Provide superior customer service
• Performs additional duties as needed and/or assigned by supervision/management
• Must have the ability to diagnose repairs, sell repair work to customers and the ability to perform repairs

Qualifications, Education and/or Experience:

• 3-5 years of experience in roofing, project, and crew management
• Any masonry background and experience are a plus
• Experience in all areas of residential roofing (we will provide additional training)
• Ability to motivate subcontractors to produce quality jobs within tight timeframes and simultaneously manage several projects
• Excellent troubleshooting and analytical skills
• Precise and articulate written and oral communication; ability to speak clearly and persuasively in positive or negative situations
• Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences
• Must be self-directed and motivated and able to multi-task in fast-paced environment
• Work schedule flexibility, with advance notice, to accommodate needs of the business
• High School Diploma or GED, required; advanced education and/or related certification(s), a plus

Mr. Roof, a Crane Renovation Group Company, provides roofing, windows, and siding services in North Carolina, Ohio, Michigan, Kentucky and Tennessee. We’ve been installing roofs since 1962. Mr. Roof started as a small, family-owned business and blossomed into one of the most respected roofing companies in the country, all while maintaining our commitment to quality and service. We are proud to say that our roofers have served well over 50,000 satisfied customers during a six-decade span

If you are a hard-working, driven individual looking for a challenging opportunity with a growing company, please apply.

We offer a competitive compensation and benefits package, to include: Company Vehicle Provided, Health, Dental, Vision, Short & Long-Term Disability, Life, 401(K), & Paid Vacation and Holidays. The successful candidate must possess valid drivers license with clean driving record, and complete pre-employment background check and drug screen. Mr. Roof is an Equal Opportunity Employer (EOE).

Job Type: Full-time

Pay: Up to $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Nashville, TN 37210: Relocate before starting work (Required)

Work Location: In person