We are seeking candidates for the position of Client Manager – Customer Health.

The Client Manager for our Customer Health team will be responsible for identifying, evaluating, and addressing upstream risks for at-risk accounts. You will interpret difficult and nuanced situations while working with decisionmakers to foster mutual accountability and agree on a joint plan for success. You will promote Customer Success with at-risk accounts and oversee remediation. This role requires consultative acumen, executive communication skills and strong project management skills.

Career Level - IC4