Description:
Position Summary:
Responsible for managing employees. Guest relations. Responsible for inventory including ordering and receipt. Delivers food during peak hours of operation. Responsible for start up of equipment and processes (open shift). Responsible for shut down of and closing store (closing shift). Manages cash flow. Makes deposits. Responsible for administration including reports as required. Responsible for cost control (P&L). Attends/runs employee meetings, safety committee. Responsible for hiring and orientation of new employees.
Job Tasks and Responsibilities:
•Responsible for managing employees
•Responsible for guest relations - recovery and sales building
•Responsible for inventory including ordering and receipt
•Delivers food - more frequently during peak hours of operation
•Responsible for start up of equipment and processes (open shift)
•Responsible for shut down and closing store (closing shift)
•Manages cash flow and makes deposits
•Responsible for administration of the new hire orientation and company reports
•Responsible for cost control (P&L)
•Conducts employee meetings
•Solves problems as they arise
•Manages safety committee and food safety
•Responsible for hiring and orientation of new employees
•Manages the catering operations including the Safe Driver program
•Coaches and develops employees at all levels
•Responsible for hourly employee development
•Smiling, friendly demeanor
Secondary Functions:
•Attend Manager meetings for area/market
•Help with all other positions in the Cafe
•Assist with other stores as needed
•Answer phones/take orders as needed
•Deliver food to guests as needed
•Executes Catering Sales Initiatives as necessary, including but not limited to:
o Daily guest call backs
o Menu drops
o Community event coordination and execution
o Menu presentations and food tastings
o Identifying sales leads through active territory canvassing
Requirements:
Job Specifications and Requirements:
•High School diploma or equivalent.
•State Foodhandler card and ServSafe certification
•Minimum of 1 year as a Shift Supervisor in a Corner Bakery Cafe restaurant operations position or similar concept experience showing ability to lead and execute restaurant operations
•Possess strong guest service and communication skills.
•Organized and detail oriented.
•Knowledge of CBC CORE systems
•Completion of CBC Management Training program
•Proficient in use of Microsoft Outlook, Word, Excel and POS - Point of Sale systems.
•Bilingual (Spanish) a plus.
•Formal Leadership training experience such as Situational Self Leadership, Situational Leadership II a plus
•Must have a valid driver's license with proof of insurance and be able to consistently pass an MVR
Additional Info:
We are an Equal Opportunity/E-Verify Employer.