ADMINISTRATIVE ASSISTANT

JOB SUMMARY

Provides administrative support to the funeral home, cemetery or a combination of these facilities. Assist with special projects, research, and resolving problems. Schedule meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices.

JOB RESPONSIBILITIES

• Responds to inquiries in writing or verbally

• Pulls monthly reports

• Enters contract details into information system and maintains other related documents

• Orders and checks memorial to ensure accuracy

• Processes annual funeral home and cemetery license renewals

• Codes and scans invoices

• Processes accounts payable and other accounting support transactions

• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team member

• Schedules call-in appointments for Sales

• Files and maintains customer information

• Maintains office and facility supplies as well as copiers and network printers

• Prepares daily schedules

• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit

• Trains others on policies, procedures and new company initiatives

• Maintains a friendly attitude offering assistance and guidance to all persons entering the location

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MINIMUM REQUIREMENTS

Education

• High school education or equivalent or relevant work experience

Experience

• 3 years of experience working in a customer-focused and fast-paced professional environment

Skills and Abilities

• Must have advanced computer, internet and word processing (typing minimum of 40-60 wpm) skills

· Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console

· Ability to handle confidential and sensitive information and discretion

· Effective communication skills, both orally and writing

· High level of compassion and integrity

· Ability to follow instructions and work with minimal supervision

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Alexandria, VA 22306: Relocate before starting work (Required)

Work Location: In person