Sales Associate/Front Desk Associate at Massage Envy, Brookfield, CT

What We'll Accomplish Together:

As a front desk associate at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests. These include:

• Proactively answering and making phone calls/Sending text messages to clients.
• Checking members and guests in and out for appointments.
• Greeting members and guests upon arrival.
• Promoting the Wellness Program and Selling Memberships.
• Re-engaging inactive members.
• Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
• Staying updated on retail products and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

What it Takes to Succeed:

Qualified candidates will:

• Be friendly and outgoing when it comes to communication with the team and clients.
• Possess basic math and cash handling experience.
• Have strong phone and computer skills.
• Have previous customer service and sales experience (preferred).
• Be able to prioritize and perform multiple tasks.
• Work cohesively with others in a fun and fast-paced environment.
• Possess general knowledge of massage and esthetic services and modalities.

Communications and Personal Interactions

• Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients and the franchised location’s management and team.
• Maintain client confidentiality.

If you're ready to bring your skills to a place where you can focus on doing what you love, we can't wait to meet you!

Job Types: Full-time, Part-time

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $15.69 per hour

Benefits:

• 401(k) matching
• Employee discount
• Retirement plan

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Danbury, CT 06810: Relocate before starting work (Required)

Work Location: In person