Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,000 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995.
JOB SUMMARY
The Inside Sales Representative provides timely support to customers and Belimo sales managers by generating Offers in response to quote requests, technical documentation (as requested) and following up with appropriate communication. The Inside Sales Representative assists in their assigned Region’s sales growth through accurate and timely quotations, supplemented by effective customer (external) and internal communication / follow-up.
COMPANY'S MISSION AND VALUES
The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.
REPORTING STRUCTURE
The Inside Sales Representative reports to a designated U.S. Regional Sales Manager to primarily support that Region’s quoting activity and follow-up. The Inside Sales Representative works closely with the Inside Sales Representatives assigned to other Regions to ensure that appropriate back-up is available when necessary to consistently support all customers. This position bears full responsibility for all agreed upon goals and objectives. This position is located in Danbury, CT.
JOB RESPONSIBILITIES
Provide timely Offers (quotes, pricing, anticipated lead time) to customers and Belimo sales managers upon request. Process and register Offers into SAP.
Effective, timely communication with customers and Belimo colleagues. Follow up on Offers to customers as directed by Region, Territory (District), and Key Account Sales Managers.
Gather appropriate details (project name, location, customer contact name) when responding to requests so that the appropriate information can be provided to Belimo Sales Managers for customer follow-up.
Effectively coordinate with and support Inside Sales Representatives assigned to other Regions to ensure that all U.S. customers are responded to in a timely manner, independent of specific quote request backlogs, vacations, etc.
Develop and continually increase technical product and application knowledge to increase effectiveness and throughput of quoting activity. Effectively interpret valve schedules (pdf or Excel) and cross-reference competitor model numbers to select and offer the most appropriate Belimo product. Interface with Belimo Technical Support when questions arise with respect to Belimo product selection.
Interface with Customer Service on lead time and specific order details for customer and internal communication, as necessary.
Provide Technical Documentation to customers upon request.
REQUIREMENTS
Associates Degree in a technical discipline or an applicable business program certification or technical program certification.
Two years providing Technical Support by telephone and e-mail in a manufacturing company.
HVAC background considered a plus
Proficient communication and typing skills with high level of accuracy.
SAP experience a plus.
High degree of time management and organization required.
Must have excellent interpersonal skills and maintain both a proactive and positive attitude. Effective teaming with other Belimo colleagues within the Region, Tech Support, Customer Service, and other functional areas.
Proficient use of personal computer, along with additional software products such as Microsoft Outlook, Microsoft Excel, and Adobe.
Why employees choose Belimo?
Health - Top of the line medical, dental and vision options for employees and their families
Fantastic employee culture – Belimo employees bleed orange and truly live our company mantra “Together to the top!”
Financials – On top of a competitive salary, employees at every level of the organization are eligible for an annual bonus and regular performance reviews. We also encourage all employees to participate in our employee stock plan, offering a 30% discount.
Save for retirement – Belimo offers a competitive 6% company match on 401K contributions, which is immediately vested.
Flexibility – Belimo offers a hybrid schedule for professional-office positions, allowing you more flexibility to spend time with your loved ones.
Time Off – Belimo provides all employees vacation time, personal/sick time, and generous holiday offerings.
Continuous Learning – Belimo pushes our employees to never stop learning. We offer tuition reimbursement for undergraduate and graduate courses.
Diversity – Work with colleagues around the globe from Switzerland to Brazil to Shanghai.
Professional Development – Belimo offers trainings throughout the year to further develop yourself personally and professionally, including a Trainee Program specifically geared towards recent graduates.
Growth – Belimo is experiencing record growth! Many of our employees grow their careers with Belimo through internal advancement and choose to retire with us.
Wellness – We offer all Danbury employees free access to our on-site fitness center effective their first day. We also offer a $300 annual incentive for meeting wellness-based goals.
Give back – Belimo cares about local and global issues! We fundraise annually with an employer-match and coordinate paid volunteer days to support our local community.
More Perks include quarterly employee-focused events, transparency with leadership, a newly constructed state-of-the-art facility which offers a full cafeteria, sit/stand desks, and all the free cappuccinos you can want!