Role Purpose Statement

We are seeking a motivated Administrative Assistant to join our team. The ideal candidate will possess strong organizational skills, proficiency in Microsoft Word and Excel, and the ability to quickly learn new software programs such as InFor and Verizon Connect. Additionally, this role requires excellent communication and interpersonal skills as it involves interaction with Penske to manage DTC (Diagnostic Trouble Code) issues within our systems and promptly address any major DTC alerts that arise.

Main Accountabilities

• Utilize Microsoft Word and Excel for various administrative tasks, including creating documents, spreadsheets, and reports.
• Learn and efficiently navigate new software programs, such as InFor and Verizon Connect, to support operational needs.
• Collaborate with Penske to resolve DTC codes within our systems and ensure smooth operations.
• Monitor and promptly respond to major DTC alerts, taking necessary actions to mitigate risks and maintain system integrity.
• Assist in general administrative duties, including answering phones, managing emails, and scheduling appointments.
• Maintain organized records and files, ensuring easy access and retrieval of information as needed.
• Provide administrative support to team members and managers as required.

Knowledge, Skills and Experience

• Proficiency in Microsoft Word and Excel.
• Ability to quickly learn new software programs.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work independently and as part of a team.
• Prior experience in administrative roles is preferred but not required.