100 Customer Support Representative Jobs in Minneapolis, MN
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Kipsu is Hiring a Customer Support Representative Near Minneapolis, MN
- Work on our frontline technical support team assisting customers with questions, troubleshooting, and configuration changes, with a heavy focus on our integrations into 3rd party software
- Proactively reach out to customers to help them ensure their integrations are working properly
- Provide top-notch, "white glove", concierge-level service to Kipsu customers
- Help our customers with your excellent problem solving skills while responding quickly and going above and beyond
- Develop skills around various technologies and help build out new ways to enhance our platform
- Kipsu offers 24/7, 365 day support to our customers. This full time role is from 7am - 5pm, 4 days a week alternating weekends and may include some holidays
- Excellent communication skills in both writing and speaking
- A great attitude and a love for helping others succeed; a willingness to “roll up your sleeves”
- Good project management skills
- Previous experience in the service/hospitality industry
- Knowing how to utilize teammates and resources to find the best solution to a problem
- Ability to multi-task and work independently under pressure without constant guidance
- Consistently over-deliver on any promise we make to a customer
- Cool and calm demeanor when customers are neither cool nor calm
- Unyielding resilience, strong work-ethic, and an innate drive for personal success
- Creative thinking and the desire to improve processes and resolve inefficiencies
- Excellent problem-solving skills; if you’re the go-to person in your current department for escalated or difficult issues, that’s a good sign
- A demonstrated capacity to be a team player
- We’re a solid, stable, and growing company, and we enthusiastically embrace our founding startup spirit– everyone pitching in and working to the same goals together as a team.
- Our culture– We have a team of highly motivated colleagues who are all in it together. We all succeed as one, and we all learn from our mistakes holding our interdependence in high regard.
- Our unique philosophy– we bootstrapped this company ourselves and are in it for the long-term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms.
- Remarkable growth– with nearly a decade of advancement, we continue to accelerate. It’s an exciting time to be here.
Job Summary
Full Time
Scientific Services
$40k-50k (estimate)
06/29/2023
04/17/2024
kipsu.com
MINNEAPOLIS, MN
50 - 100
2010
Private
MARGARET ARMSTRONG HAMM
$5M - $10M
Scientific Services
Related Companies
About Kipsu
Kipsu helps for service organizations.
The job skills required for Customer Support Representative include Problem Solving, Communication Skills, Customer Support, Futures, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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