181 Customer Service Representative Jobs in Minneapolis, MN
Pine is Hiring a Customer Service Representative Near Minneapolis, MN
Job Description
Job Title: Customer Service Representative
Reporting to: Branch Manager orOffice Supervisor
Purpose
The Customer Service Representative’s primary responsibility is to support Pine customers by responding to inquiries on rental equipment, as well as sales of our products and services. These efforts result in the growth of the office. Also, this role will support our operations and outside sales team, as well as other offices and departments.
Primary Responsibilities
- Intake customer inquiries for equipment rental, order status, and general questions
- Develop and issue quotes for our products and services
- Follow up on quotes, record in Pine’s database the outcome
- Review customer orders to confirm that equipment, accessories, consumables, quantities, price, and any special contract instructions are understood
- Assist in branch sales and marketing efforts through outgoing phone calls and emails
- Communicate customer Order Confirmations and following up upon delivery
- Update Pine’s database with details and Call-Off information
- Assist in scheduling delivery and pick-up of orders
- Help provide solutions when customers have issues
- Maintaining contract files and customer correspondence
- Record & investigate customer inquiries
- Promote a positive health and Safety attitude/workplace
- Have a basic understanding of our equipment and how it’s used
- Assist in locating equipment and shipping logistics
- Other duties as assigned
Knowledge, Skills, Core Competencies
- Excellent Communication Skills- Written, Verbal, Interpersonal, and Phone
- Ability to think analytically, with a focus on problem troubleshooting
- A flexible and strong team player that can work in a fast-paced environment
- Microsoft Office proficient
Education/Experience
- High School Diploma/GED or Higher
- 2 years of Customer Service Experience, preferably in the environmental/safety or rental field
Environment
This is a non-safety sensitive position. Employees will be in an office environment. Employees will bend, walk, stand, and may sit for long periods of time. This position is 70% sedentary and 30% active and may include activities such as walking, standing, bending, stretching, climbing (ladder). Must be able to lift to 25 lbs assisted or unassisted
Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment
Pine Environmental Services LLC (Pine) is a Professional Service Company, engaged in providing rental equipment in the U.S. and Canada for Environmental Monitoring, Non-Destructive Testing, Visual Inspection, as well as Continuous Emissions Monitoring (CEMS). Pine has the largest stock of Test & Measurement rental equipment in our warehouses across North America. The condition of our equipment is regularly assessed under strict quality control measures, cleaned, charged and calibrated prior to delivery. Pine is completely focused and committed to putting Test & Measurement equipment into the hands of those who need it, through short, medium or long-term rentals. Pine also provides customized and alternative financial offerings for extended project requirements. Pine is committed to provide technical and application support on our wide range of Test & Measurement equipment and to make the availability of, and ease of access to that equipment, second to none.
You can say that a company's Mission statement expresses its "purpose for being" and that its Vision statement then says, "based on that purpose, this is what we want to become." A company's core values are the set of principles that its employees live by as they work together to achieve the company's Vision. Angelo Pinheiro, the company founder has lead by these principles to ensure that our employees understand Pine's purpose, what Pine values, and where we are all taking Pine.
Company Description
Job Summary
Full Time
$37k-46k (estimate)
04/26/2024
05/11/2024
fjpine.com
BRONX, NY
25 - 50
1969
ANTHONY BASTONE
<$5M
Restaurants & Catering Services
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About Pine
With humble yet ambitious beginnings in the mountain towns of Calabria, Francesco Bastone spent his childhood working on the family farm alongside his father. A passion for food and a drive for success motivated Francesco to relocate to America, and over fifty years later his legacy lives through The Pine; a quintessential Italian restaurant in the heart of the Bronx. Famous for its Chicken Parm, Nonnas Meatballs, and Franks Ragu, The Pine celebrates the classic Italian dishes that its founders were raised on in a lively, vibrant neighborhood setting. There is no better place to gather, whethe...r it be for a large family-style meal or to celebrate in style with a large family event. Taking cues from the legacy of the neighborhood along with Italian influence, the restaurant has established itself as a landmark known throughout the tri-state area.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
