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KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.
MISSION
We're on a mission to help the world make clear and informed hiring decisions
VALUE
In order to achieve our team, exhibit the behaviors and core values aligned with this mission http://www.ekentech.com/core-values
IMPACT
As a small agile company, we seek high performers who relish in the idea that their effort will directly impact our customers and help shape the next evolution of background investigations.
We are looking for a passionate Customer Success Manager (CSM) that will drive customer success.
You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. The operational role of Customer Success Management includes participation in technology product design to create the tools that your customers need. It’s about working with Marketing to find the right kinds of leads, the ones that Sales can bring into the company to become first-tier high-value assets. Through on-boarding and training, you will ensure that all customers are fully engaged and getting the value that they expect. At every point, you will collect, analyzes and then uses data to make the customers’ experience of the company a seamless, consistent whole.
Responsibilities
Nice to Have
This position allows for tremendous growth for a driven, success-oriented candidate.
What's In It for You
Compensation includes paid training with a base salary plus commission and bonus earning potential.
Benefits
We look forward to receiving your application!
Full Time
Business Services
$90k-123k (estimate)
05/18/2023
04/26/2024
ekentech.com
GRAND RAPIDS, MI
25 - 50
2006
Private
DAVID KENYON
$5M - $10M
Business Services
KENTECH is a private detective agency that offers employment verification and screening programs to businesses.
The job skills required for Account Manager include Presentation, Customer Service, Leadership, CRM, Customer Relationship, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.