The Miami New Times / V Digital Services is seeking an energetic, outgoing individual for an Account Manager that is willing to go the extra mile towards ensuring client success! In this support role you will be a key contributor to the sales organization by positively impacting client services and client retention.

As an Account Manager, you will…

● Be a key point of contact for clients and internal fulfillment team

● Build and maintain solid, trusting relationships for long term client success

● Communicate regularly with clients on the performance of their campaigns

● Demonstrate understanding of traditional and digital media and effectively communicate knowledge with clients

● Participate in monthly progression calls with clients and fulfillment teams.

● Review the results and make suggestions to improve campaigns as needed with the internal fulfillment team

● Traffic ads for print & digital advertising campaigns; keep up with moving deadlines.

● Assist in campaign implementation, to include ad creative design, pixel implementation and setting up the proper conversion tracking

● Draft copy for advertisements (print & digital), event listings, contests & promotions.

● Deliver campaign ideas to graphic designers for advertisement creation.

● Prepare sales presentations and proposals.

● Produce reporting bi-monthly reports, end of campaign recap reports and accommodate reporting requests.

● Book new and incremental buys with internal team and, set up deadlines/schedules for clients

● Work with internal business department on client invoicing/payment schedules

● Work closely with the sales rep on buys, upcoming events/issues, fulfillment of buys.

● Help with any client needs quickly and efficiently

● This is an extremely fast-paced environment with daily deadlines. The successful candidate will need to learn the role quickly and will be able to thrive under pressure.

Requirements

● 3 years digital sales or account management experience

● Knowledge of Organic SEO, Local SEO, basic web analytics

● Knowledge of Paid Media (PPC, GDN, YouTube & Programmatic) and success metrics

● Knowledge of social media platforms, and social analytics

● Highly organized, above average attention to detail and strong analytical skills

● Excellent communication skills, both verbal and written

● Superior time management skills

● Ability to manage multiple projects simultaneously with competing deadlines

● Proficiency in Excel & Powerpoint required and Google Sheets

We offer a competitive base salary with bonus and/or commissions potential, and career growth opportunities in a fun, fast paced work environment. We also offer a full benefits package to include medical, dental, 401k, flex spending, paid vacation & more! Please note: this is not a remote position.

If you are a success-driven, hard-working individual that thrives in a fast-paced environment and wants to join a dynamic, fun team then this is the perfect opportunity for you!

Some recent awards we have been honored with include:

2021 American Business Awards (May 2021)

V Digital Services was honored with a Bronze Stevie Award in the 19th annual American Business Awards announced today. The Phoenix-based digital marketing agency won in the “Company of the Year” category for medium-sized American advertising, marketing or public relations companies.

2021 Top Interactive Marketing Firm (July 2021)

Thanks to a year of constant innovation on behalf of clients, V Digital Services jumped up three spots in the Phoenix Business Journal’s annual ranking of the Top 10 largest interactive marketing firms in the Valley.

2021 Top 25 Largest Advertising Agencies

V Digital Services jumped up two spots in the Denver Business Journal’s annual ranking of the leading advertising agencies in the Denver area.

2021 NTX Marketing & Advertising Firms List (August 2021)

V Digital Services has been named one of North Texas’s leading advertising and marketing firms by the Dallas Business Journal, placing at No. 13 in the survey of 136 eligible firms.

2022 Top Workplaces (September 2022)

Voice Media Group, the owner of the Miami New Times and the fast-growing V Digital Services digital marketing agency, has been named a winner in the annual Top Workplaces survey.

2023 Top Interactive Marketing Firm (August 2023)

As a result of our continued investment in talent and client satisfaction, V Digital Services placed at No. 2 in Phoenix Business Journal’s annual ranking of the largest interactive marketing firms in the Valley.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At Voice Media Group, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

We are an Equal Opportunity Employer that values diversity in the workplace.

Local Candidates ONLY.

Must be authorized to work in the U.S.

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Miami, FL 33137