If you are seeking the coolest career opportunity in this hot job market, then look no further than Johns Hopkins Federal Credit Union. JHFCU offers opportunities for difference-makers to create, learn and grow, all while making an immediate impact on the lives of our members and coworkers.

The Business Applications Analyst serves as part of the Credit Union’s IT team, taking an analytic role to ensure that the computer application systems being used are meeting the needs of the organization. Aside from simply analyzing existing systems, this can also mean designing, developing, and implementing their iterations and replacements to try and better meet the goals of the organization. The Business Applications Analyst will work closely with end users to identify their business requirements and translate them into application configurations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES INCLUDE:

• Within assigned areas of responsibility and minimal supervision, collaborates independently with business and technical resources to identify, analyze, prioritize, and resolve application issues.

• Works with the IT help desk to resolve more complex application issues that the help desk cannot resolve. Escalates support calls with the appropriate application vendors.

• Performs analytic studies of existing applications and reports on their ability to meet the end users’ business needs. Highlights any gaps that require further analysis.

• Responsible for keeping application versions current. This entails coordinating technical and functional resources for application upgrades. This also includes application of patches to resolve any critical vulnerabilities identified by IT.

• Collaborates with business and technical resources to identify, design and implement new applications for organizational use.

• Collaborates with training resources to develop appropriate end user documentation and training material.

• Assists technical resources with business continuity functions including confirmation of application backups, updating business continuity plans associated with the application, and assist with testing of business continuity plans.

• Researches industry trends, evaluates new and existing vendor solutions, analyzes competitive market data relative to member delivery channels so recommendations can be incorporated into our overall channel strategy

The benefits of working at JHFCU include a Mon - Fri work schedule, no late evenings, off all major holidays, Birthdays off with pay, over $5,000 in annual tuition assistance, affordable health insurance, 401k with match and so much more.

Johns Hopkins Federal Credit Union careers are perfect opportunities for locals, as well as family members of post residents and other transplants new to Baltimore and the Hopkins community.

Qualified candidates will have an Associate degree preferred and a minimum of (3) years’ experience with applications support in a financial institution environment.

• Passion for customer service
• Strong organizational and time management skills
• Excellent oral and written English communication skills
• Knowledge of Credit Union operations

Johns Hopkins Federal Credit Union (JHFCU) is proud to be an equal opportunity employer and makes employment decisions based on merit. JHFCU celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided based on qualifications, merit, and business needs.

Johns Hopkins Federal Credit Union (JHFCU) is a federally chartered credit union completely independent from Johns Hopkins University, Johns Hopkins Health Systems, and any of the Johns Hopkins schools, hospitals, or programs. JHFCU holds a license to use the “Johns Hopkins” registered mark. JHFCU serves the employees, students, retirees and Alumni Association members of the Johns Hopkins University, employees and retirees of the Johns Hopkins Health System and its hospitals, and employees and retirees of other select entities. JHFCU is wholly owned by its members. Neither Johns Hopkins University nor Johns Hopkins Health Systems select, endorse, or are responsible for the goods and services offered by JHFCU.