Job Summary: Numa Management Associates is seeking a temporary Business Analyst for Maryland State Department of Education (MSDE) for the duration of six (6) months with an anticipated start date about April 10, 2024

Job Duties and Responsibilities:

• Interviewing various process stakeholders to understand MSDE processes and the business requirements which drive them
• Documenting existing MSDE processes and procedures with diagrams and written descriptions
• Identifying gaps in business operations where no formal or consistent process exists
• Analyzing processes and recommending improvements or architecting new processes which address any identified gaps and increases process efficiency and effectiveness (business process improvement)
• Presenting findings, recommendations, and work products to various stakeholders and groups within MSDE Qualifications

Mandatory Requirements Skills:

• Demonstrated prior experience successfully eliciting and documenting business processes.
• Demonstrated prior experience analyzing business processes and recommending improvements.
• Strong verbal and written communication skills with experience preparing presentations for executives and other senior stakeholders.
• Strong skills in preparing meaningful and easily understood process diagrams using standard diagramming software such as Microsoft Visio.
• Basic project management skills and experience preferred.
• Familiarity with Google Workspace (formerly G-Suite) collaborative productivity tools

Preferred Education and Qualifications:

• Bachelor's degree in a relevant field
• A minimum of five years’ experience working as a business analyst at an organization where IT was the main product/service