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JobsRUs.com is seeking to hire a Customer Service Representative for our client in Houston, TX!
Pay rate : 22.17
Qualifications :
Responds to customer issues that require product knowledge, interpret questions / requests and ensure proper resolution in a prompt and courteous manner
May initiate customer contact to proactively identify and address customer needs
Monitors the resolution process to ensure other departments follow through on requests
MUST HAVE : SAP / QP1 experience ,background in call center environment, and managing account from the customer via email, phone, and emails.
Looking for someone willing to work and ready to engage with the team, Must have manufacturing experience
Fast pasted environment, On phones regularly, managing multiple accounts, looking for individuals that will fit with the team, SAP
Responsibilities :
Opens and accurately maintains customer accounts by recording and updating account information
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;
expediting correction or adjustment; following up, when necessary to ensure resolution
Last updated : 2024-02-28
Full Time
$36k-46k (estimate)
02/29/2024
04/11/2024
The job skills required for Customer service representative include Customer Service, Call Center, Attention to Detail, Customer Relationship, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.