Job Summary

The Inside Sales Representative is primarily responsible for generating new leads, communicating with customers, understanding customer needs, and ensuring a smooth sales process. In addition, this position will source for recycled product and provide administrative support for the Quality Reel Solutions (QRS) Houston Office.

Essential Duties and Responsibilities

· Communicate with customers and suppliers, making outbound calls to potential customers, following up on leads and sourcing recycled products.

· Develop meaningful relationships with customers to encourage trust and loyalty.

· Understand the product and make recommendations to customers based upon their needs.

· Manage all communication including emails, phone calls, and messages related to customer orders and shipments.

· Enter sales order data into ERP and maintain data integrity in sales software.

· Order, receive, and maintain adequate inventory levels of manufacturing consumables and MRO levels.

· Organize and maintain files and databases in a confidential manner.

· Represent the company in a professional manner in all aspects of communication with customers and personnel.

· Follow instructions and comply with GM directives.

· Additional duties as required.

Education, Experience, & KSA's

· High School Diploma or GED required.

· 2-3 years’ experience in a sales related position

· Strong customer service experience with knowledge of customer service standards and procedures.

· Outstanding technical, problem solving, and analytical skills.

· Excellent organizational skills and ability to pay close attention to details.

· Dependable with the ability to adapt to changing priorities.

· Strong verbal and written communication skills.

· Proficient computer skills, including Microsoft Office Suite with strong excel skills.

· QuickBooks and Sales Software experience is a plus.

· Bilingual English/Spanish is a plus.

Physical Demands and Work Environment

· Employee must be able to work to lift and/or move up to 50 pounds.

· Must be able to work in shop environment: i.e., heat & cold, dust, and noise.

· Protective equipment required for sight and hearing when walking and working around industrial woodworking and wood products manufacturing operations.

Quality Reel Solutions

Quality Reel Solutions is an Equal Opportunity Employer. QRS does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Houston, TX 77022: Relocate before starting work (Required)

Work Location: In person