We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support.

For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care.

Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment.

JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity.

JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness. In recruiting for our team, we seek the unique contributions that individuals can bring from all backgrounds.

We strive for a diverse team in order to better serve our clients and ensure our excellence as an organization in identifying, designing and delivering solutions.

Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website www.jfsla.org

As part of a multidisciplinary team, the Administrative Assistant reports directly to the Program Director and provides clerical, administrative, and programmatic support that facilitates operations for the Mental Health Services team.

This position requires an individual with excellent attention to detail and strong organizational and computer skills. It also requires an ability to interact and provide customer service and support to clients, staff, and visitors.

This position is based at our Valley Store Front location.

QUALIFICATIONS :

• 2 years of administrative experience in an office setting
• Experience working in a social service environment is a plus
• Ability to work a 5-day workweek in person, onsite
• Some college preferred
• Excellent phone presence, etiquette and professionalism
• Ability to multi-task while remaining flexible, with attention to detail
• Ability to meet deadlines with minimal supervision
• Proficient in Microsoft Word, Outlook, PowerPoint, and Excel
• Knowledge of all basic office equipment required
• Excellent verbal and written communication skills
• Ability to utilize multiple client-based platforms and generate relevant reports
• Strong organization and time management skills
• Ability to perform complex administrative tasks
• Understanding of contract compliance requirements is considered helpful
• Culturally sensitive and able to work with a multicultural client / customer population
• Ability to work as part of a team and maintain professional boundaries

• Provide general office and administrative support and assistance to the Mental Health Services Program, and to other site-based programs as needed
• Serve as front-desk receptionist for Mental Health Services Program; provides welcoming customer service to clients
• Provide general information and referral as needed
• Provide initial phone contact for potential clients and enter referral information into client database
• Maintain and update client database and files as needed
• Enter data into multiple internal, funder, and other reporting platforms
• Assist with / facilitate fiscal maintenance tasks such as preparing check requests, managing petty cash, and tracking gift card distribution
• Assist with preparing for program audits, compiling reports for funding sources, and performing other reporting functions as needed
• Facilitate monthly billing process for contractors and vendors
• Make room reservations and schedule activities
• Open, sort and distribute mail and other printed materials; mail letters to clients and facilitate other correspondence
• Maintain inventory and order supplies
• Create and maintain after-hours call schedule
• Perform other related projects and duties as assigned

This position reports to the Program Director for Mental Health Services

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

Last updated : 2024-02-25