Job Description:
The Business Analyst (BA) position includes conducting interviews with customer managers and end users, creating workflow and process diagrams and writing user stories and detailed system specifications for business and technical customers. The BA participates in Agile development processes and develops alternate strategies for implementation of user requirements. This position also develops requirements traceability matrices (RTM) and works with QA team to ensure test cases fully validate system functionality.
Requirements:
U.S. Citizenship is required
Candidate must be able to obtain Public Trust Clearance
This position is Hybrid (on-site/remote) and requires working onsite at minimum, once a week.
Qualifications and Experience:
Associates or Bachelor's of Science degree in Information Systems, Business Systems Management Information Systems, IT Management or other IT degree 7 years' minimum experience (can be substituted for degree)
Experienced using Atlassian Jira, Confluence, SharePoint and ServiceNow Proficient in Visio, Microsoft Office, especially Word, Excel, and PowerPoint Demonstrated ability to create and maintain technical requirements documents.
Certification:
CBAP certification desired, not required.
Responsibilities:
Knowledge of business systems analysis and requirements elicitation Experienced in Agile software development methodologies, test case development, creating requirements traceability matrices.
Collaborate with the project team, the client and/or the Product Owner Support Team to gather requirements; review and analyze data; as well as to create/modify supporting project documentation as needed.
Assist with process improvement; help to maintain the documentation regarding various projects, processes and operations; and collaborate with project managers and cross-functional teams.
Experienced with one or more major Enterprise Content/Document Management Systems.

Flexible work from home options available.