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Inbound Telesales & Retention
C OVID-19 UPDATE : At IONOS, the health and safety of our team members is of the utmost importance. Our offices exceed OSHA and CDC guidelines for health and safety protocol, and we offer a 100% remote working model.
This position must be filled with a Florida resident and is 100% remote.
We look forward to talking with you soon about the opportunity to join our team!
IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion.
IONOS's North American headquarters is relocating to Philadelphia PA (presently in the Valley Forge suburb of Chesterbrook).
IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions.
From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market;
making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
Job Summary
The Inbound Telesales & Retention Representative supports IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, responding to account & billing queries, customer retention, and basic technical support.
Responsibilities :
Qualifications :
Preferred (but not required) Qualifications :
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
Last updated : 2024-05-02
Full Time
Telecommunications
$36k-46k (estimate)
05/05/2024
05/12/2024
ionos.com
San Jose, CA
<25
Telecommunications
The job skills required for Customer service include Customer Service, Products and Services, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service positions, which can be used as a reference in future career path planning. As a Customer service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service. You can explore the career advancement for a Customer service below and select your interested title to get hiring information.