Tasks. Join Us as Head of Cloud Sales - Unleash Your Entrepreneurial Spirit. Are you ready to join a pioneer in web hosting and cloud technology and help us achieve significant market share in the cloud sales landscape in the US market. At IONOS, we're not just a hosting provider – we're Europe’s leading cloud company, publicly listed since 2023 and consider ourselves disruptors and innovators. In the US, we’re a challenger brand and as a result ...
Tasks. Overview. The Inbound Telesales & Retention Representative supports IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, response to account & billing inquiries, and general technical support. Responsibilities. Resolve customer issues via phone, email and chat during scheduled shift. Assist existing and potential customers with support based and pro...
Tasks. Job Summary. The Technical Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound phone calls and email. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and various marketing tools associated with the website builder. Technical Customer Service Representatives also sell these products, assist with bi...
Tasks. Job Purpose. . The Data Center Technician ensures that server, storage, network, power, and cooling systems perform optimally within the Data Center rack and stack environment. By maintaining the Data Center this role would prevent loss of data, damage to equipment, and ensure the 5 9’s principal (99.999% uptime environment). Our data center maintains several work shifts and this position is anticipated to primarily work 7:00 AM – 3:30 P...
Tasks. Overview. Our newly established US commercial team is looking to hire a talented and driven Graphic Designer to create and enhance our visual marketing products. Use your experience in graphic design principles to communicate the unique value of IONOS. Enhance the impact of our marketing communications while maintaining the IONOS corporate identity and design standards. We offer an international work environment that provides continuous op...
Tasks. Overview. Our newly established US commercial team is looking to hire its first Data Analyst (Marketing). The role enables our success by ideating and implementing data-driven, innovative and effective marketing campaigns, collecting data, processing it and presenting to our marketing colleagues and the wider organization. We are seeking a talented digital marketing analytics professional to help set up, gather data, and analyze the effect...
Tasks. Job Purpose. In this role you will function as a specialist in de-escalation, customer facing processes and policies, and back-end billing operations. Work both independently, and interdepartmentally as needed to achieve optimal customer satisfaction. Process complex and high-profile customer issues, increases customer satisfaction, and decreases multiple contact cases. Handle executive escalations, which include, but are not limited to, c...
Tasks. Overview. Our newly established US commercial team is looking to hire a Growth Manager for the US market. This role will be responsible for development and implementation of domestic growth- and product marketing strategies that generate incremental revenue and profit in our new customer acquisition loops. You will work closely with both the global marketing team and local commercial team operations management to achieve company goals and ...
Overview. Our newly established US commercial team is looking to hire a talented and driven Graphic Designer to create and enhance our visual marketing products. Use your experience in graphic design principles to communicate the unique value of IONOS. Enhance the impact of our marketing communications while maintaining the IONOS corporate identity and design standards. We offer an international work environment that provides continuous opportuni...
Overview. Our newly established US commercial team is looking to hire a Growth Manager for the US market. This role will be responsible for development and implementation of domestic growth- and product marketing strategies that generate incremental revenue and profit in our new customer acquisition loops. You will work closely with both the global marketing team and local commercial team operations management to achieve company goals and strengt...
Job Description. Job Description. Overview. The Inbound Telesales & Retention Representative supports IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, response to account & billing inquiries, and general technical support. Responsibilities. Resolve customer issues via phone, email and chat during scheduled shift. Assist existing and potential customers...
Job Summary. The Technical Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound phone calls and email. Additional responsibilities of the position include assisting customers with their domains, email, e-commerce packages, and various marketing tools associated with the website builder. Technical Customer Service Representatives also sell these products, assist with billing i...
