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COVID-19 UPDATE : At IONOS, the health and safety of our team members is of the utmost importance. Therefore, we are presently continuing to hire at this time with new team members joining our existing team members who are working remotely at home.
We plan on continuing to work from home (including providing world-class training to our new team members) until it is deemed appropriate to return to our offices.
We look forward to talking with you soon about the opportunity to join our team.
CANDIDATES MUST RESIDE WITHIN A COMMUTABLE DISTANCE OF CHESTERBROOK / PHILADELPHIA, PA
IONOS Inc. (*formerly 1&1 IONOS)* is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion.
IONOS's North American headquarters is relocating to Philadelphia PA (presently in the Valley Forge suburb of Chesterbrook).
IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions.
From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide.
It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market;
making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
Job Purpose
The Team Leader of Quality Assurance and Training is responsible for creating, maintaining, monitoring and delivering call center training and quality assurance standards and materials.
Manages and leads a team that contributes to fulfilling these functions. In cooperation with the corporate offices and local customers, creates training strategy for assigned markets.
Duties and Responsibilities
Qualifications
Additional Requirements
Ability to travel internationally required (about 10%)
Preferred Skills
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
Last updated : 2024-05-14
Full Time
Telecommunications
$120k-151k (estimate)
04/25/2024
05/23/2024
ionos.com
San Jose, CA
<25
Telecommunications
The job skills required for Quality team leader include Quality Assurance, Customer Service, Standard Operating Procedures, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality team leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality team leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality team leader positions, which can be used as a reference in future career path planning. As a Quality team leader, it can be promoted into senior positions as a Quality Assurance Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality team leader. You can explore the career advancement for a Quality team leader below and select your interested title to get hiring information.