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Telephonic Customer Service Intake Coordinator
Interface EAP Houston, TX
$36k-45k (estimate)
Full Time | Business Services 11 Months Ago
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Interface EAP is Hiring a Telephonic Customer Service Intake Coordinator Near Houston, TX

Behavioral Health Care company headquartered in Houston, TX (Westchase District) is seeking an individual for an entry-level Customer Service Intake Coordinator position in our Care Management department. Bilingual preferred. 
(This is NOT a remote position.)
 
Position: Intake Coordinator Customer Service (FT).
Qualifications:
  • Must possess a high school diploma or equivalent. 
  • Must have one or more year(s) of experience working in a customer service call center, preferably in the behavioral health or medical field.
  • Must have very strong customer service experience, verbal and written communication skills.
  • Must have strong typing and multi-tasking abilities.
  • Must have strong attention to detail.
  • Bilingual preferred.
Responsibilities:
  • Telephonic intake and referral for counseling, legal, financial, employee assistance program (EAP) services and work-life/wellness services.
  • Other clerical and administrative tasks as assigned.
  • Adherence to established attendance policy is essential.
Job Type:
  • This is a full-time, non-exempt (hourly) position.
 Schedule:
  • Monday through Friday, 9:00 am- 6:00 p.m.
 Benefits include:
  • Health insurance, 401-K, paid vacation, holidays, and paid personal time.
 Starting salary is:
  • $15 an hour.
Work Location: 
  • Houston, TX 77042.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$36k-45k (estimate)

POST DATE

05/14/2023

EXPIRATION DATE

05/13/2024

WEBSITE

4eap.com

HEADQUARTERS

HOUSTON, TX

SIZE

<25

FOUNDED

1989

CEO

FRED NEWMAN

REVENUE

<$5M

INDUSTRY

Business Services

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