455 Customer Service Coordinator Jobs in Houston, TX
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Apex Health Solutions is Hiring a Customer Service Coordinator Near Houston, TX
- Support supervisors in managing employee adherence to schedules, complying with HIPAA/PHI regulations, and maintaining policies and procedures.
- Exhibit extensive product knowledge and communicate effectively with customers and internal stakeholders.
- Document interactions or incidents for review by supervisors and/or managers as needed.
- Escalate issues that require additional internal review to ensure timely resolution.
- Collaborate respectfully with internal and external stakeholders to enhance relationships and deliver exceptional customer service.
- Participate in mandatory/continuing education and skills competency training to maintain professional growth and development.
- Analyze data to address operational challenges and improve customer service.
- Promote the organization's vision and values through excellent communication and teamwork.
- Conduct quality assurance surveys with customers and report findings to the staff.
- Address customer complaints brought to your attention professionally and efficiently.
- Lead regular training sessions with the team to enhance their performance and promote a positive work environment.
- Motivate the team to perform at their best by recognizing achievements and providing constructive feedback.
- Other duties as assigned.
- Adaptability: Demonstrates openness to change and new ideas. Adapts to different situations and adjusts behavior accordingly. Manages multiple tasks and priorities effectively. Communication: Listens actively and asks relevant questions to understand needs. Expresses thoughts clearly and concisely both verbally and in writing. Maintains effective working relationships with colleagues and clients. Selects appropriate communication methods based on context.
- Cooperation: Shows a cooperative attitude and works collaboratively with others. Establishes trustworthy relations with colleagues and clients. Displays empathy and tact when interacting with sensitive topics. Offers support and assistance to colleagues and clients. Resolves conflicts constructively and efficiently. Works well in group problem-solving situations.
- Customer Service: Demonstrates caring and sensitivity towards customers. Addresses customer concerns promptly and courteously. Meets commitments and deadlines. Solicits customer feedback to improve service delivery.
- Dependability: Commits to fulfilling responsibilities and obligations. Follows instructions carefully. Adheres to attendance and punctuality guidelines. Takes responsibility for actions and decisions. Problem Solving: Generates creative solutions to complex problems. Gathers and analyzes information critically. Identifies potential problems early on. Solves problems effectively using available resources. Collaborates with peers to solve difficult problems.
Job Summary
Full Time
Ancillary Healthcare
$38k-48k (estimate)
03/10/2024
05/10/2024
apexhws.com
LAKELAND, FL
25 - 50
Private
ROBERT A BLACKBURN
<$5M
Ancillary Healthcare
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The job skills required for Customer Service Coordinator include Customer Service, Call Center, Problem Solving, Commitment, Communicates Effectively, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
02/22/2022: Amarillo, TX
The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
02/13/2022: Kingsport, TN
Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
02/25/2022: Harlingen, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
03/02/2022: Albuquerque, NM
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
01/08/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Customer Service Coordinator.
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