JOB TITLE: CCBHC Program Director

REPORTS TO: Clinic Site Director

DEPARTMENT: CCBHC

We believe that in-person services are the best way to serve our clients, both directly and through essential operational support. This position requires in-person attendance with a team at 1 Brooklyn clinic location with some travel in support of the CCBHC Project.

Certified Community Behavioral Health Clinic (CCBHC) Core Services includes:

• Crisis mental health services including 24-hour mobile crisis teams, emergency crisis intervention, and crisis stabilization; Screening, assessment, and diagnosis including risk assessment; Patient-Centered treatment planning or similar processes, including risk assessment and crisis planning; Outpatient mental health and substance use services; Outpatient clinic primary care screening and monitoring of key health indicators and health risk; Targeted case management; Psychiatric rehabilitation services; Peer support, counselor services, and family support services; and, Intensive community-based mental health care for members of the armed forces & veterans.
• SUMMARY: This person will be responsible for directing all CCBHC program core services with existing behavioral health, substance use treatment, and primary care services in a seamless fashion, expanding access to care and improving outcomes through coordinated population health management. Provides overall management of the CCBHC planning and launch of services. Sets direction and coordinates CCBHC planning and development work with CCBHC Project Coordinator. Manages a multidisciplinary team including a mental health director, a substance use director, a health team, a case management team and a peer director. Oversee quality of care for CCBHC services with administrative supervision to ensure operational efficiencies and fidelity to clinical services. Responds to and responsible for site specific reporting, including, but not limited to, quality reporting and tracking.

JOB DESCRIPTION:
Works closely with the Executive Management Team to develop, launch and implement the program core services.

• Provide strategic direction and leadership to the CCBHC staff, fostering a culture of excellence and collaboration.
• Develop and implement policies, procedures, and protocols to ensure compliance with CCBHC program requirements and regulations.
• Oversee the recruitment, training, and supervision of clinical and administrative staff.
• Ensure the delivery of high-quality, evidence-based mental health and substance use disorder services to clients.
• Collaborate with clinical staff to develop and implement treatment plans tailored to individual client needs.
• Monitor clinical outcomes and program effectiveness, making adjustments as necessary to improve client outcomes.
• Develop partnerships with community organizations, healthcare providers, and other stakeholders to enhance service delivery and access.
• Monitor financial performance and identify opportunities for cost savings and revenue generation.
• Ensure compliance with billing and reimbursement requirements, maximizing revenue potential while maintaining program integrity.
• Establish and maintain quality assurance processes to monitor and evaluate the effectiveness of clinical services.
• Ensure compliance with all relevant regulations, accreditation standards, and reporting requirements.
• Participate in audits and reviews to ensure adherence to program requirements and standards.
• Implement agency training plan to improve cultural competency and trauma informed
• care as they align to program requirements for CCBHC and Agency specific mission.
• Ensure CCBHC standards for services are being met and monitor progress with agency goals and objectives for performance improvement with quality indicators and fidelity to the model of core services.
• Assists with new program development and program evaluations.
• Responsibility to ensure and document partnership/collaboration with community partnerships and collaborations to enhance service delivery and access.
• Supervises the CCBHC Project Coordinator and Directors of core services.
• Perform other work-related duties as assigned.
• Available to travel and work evening and weekend hours as required by the grant and agency needs.
• Work collaboratively with the CCBHC Interdisciplinary Team as well as external agencies and community stakeholders.
• Attend all required management and staff meeting and complete all CCBHC and organizational trainings.EXPERIENCE:
• 2-5 years with program management for a mental health and/or substance abuse clinic.
• 2-5 years with supervision responsibilities.
• Experience with adults with mental health and substance abuse needs, preferred.
• Excellent written and verbal communication.
• Proficient with word processing, electronic health records, and electronic communications.
• Well organized with strong time management skills.
• Basic knowledge regarding entitlements and other concrete benefits and social services.
• Enthusiasm and self-motivation regarding identifying client needs and obtaining related resources.
• Able to work independently and as a member of a team.
• Excellent interpersonal skills, including being able to maintain a professional temperament with both clients and colleagues.
• Demonstrated competency in written and verbal skills.
• Able to meet program standards in documenting in client records.
• Ability to work with challenging clients.
• Comfortable with community outreach and home visits.
• Comfortable and competency working with racially, culturally, religiously and ethnically, linguistically, differently abled diverse communities, including but not limited to BIPOC and LGBTQ communities.
• Bilingual skill in a language other than English valued.

QUALIFICATIONS:

• Licensed Clinical Social Worker/Licensed Mental Health Counselor, Licensed Psychologist (LCSW/LMHC/L-PHD)
• 8-10 years of clinical leadership experience
• Experience in Mobile Crisis, trauma-informed care, and ACT services.
• Excellent communication and organization skills

BENEFITS WE OFFER:

• Medical including Dental and Vision
• Cafeteria Plans: FSA, Dependent child care plan, qualified transportation plan
• Up to 3% 401k Profit Sharing plan automatic contribution for eligible employees
• 401k Additional 4% match of your contribution from your salary
• Employee Assistant Program Services (EAP)
• Community Mental Health Loan Repayment Program for qualifying candidate
• Paid time off (PTO)
• Referral Bonus

SALARY RANGE: $170 to $185 (Based on experience and licensure/certification.)

Interborough is an EOE employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regards to race, color, religion, sex, national origin, disability status, genetics, protected veterans’ status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and/or local law and encourage women, veterans and other minorities to apply.

Interborough Developmental and Consultation Center is committee to Diversity, Equity, Inclusion and Belonging (DEIB) in the workplace. We believe that DEIB unites every community.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Interborough is an Equal Opportunity Employer

#IDCCFT

Job Type: Full-time

Pay: $170,000.00 - $185,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person