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A large gaming company located in Austin, TX, is looking to onboard a Desktop Support Technician to their team. For the first month, this individual will be responsible for learning processes, resolving day to day tickets, and providing both onsite and remote support for individuals in the Austin area.
The primary focus will be working on tickets, with some projects requiring manual labor, such as moving computers. The ideal candidate will have high customer service experience and skills, and strong problem-solving abilities.
Must-haves
2-3 years of experience as a desktop support technician
Excellent customer service skills
Experience with the following : ServiceNow, Active Directory, and SCCM
Experience with Windows
Some gaming experience
Experience building computers.
Exposure / knowledge of JAMF
Last updated : 2024-03-23
Full Time
Business Services
$49k-62k (estimate)
03/25/2024
03/29/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The job skills required for Desktop support technician include Customer Service, Desktop Support, Problem Solving, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support technician positions, which can be used as a reference in future career path planning. As a Desktop support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support technician. You can explore the career advancement for a Desktop support technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Desktop Support Technician.