At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Title: Project Manager / Engagement Lead

Job Description:

The Project Manager will be responsible for overseeing all aspects of the modernization of a Community Information System (CIS), including planning, execution, and delivery, while ensuring alignment with organizational goals and stakeholder expectations. The successful candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of successfully managing complex IT projects within the public sector or non-profit organizations.

Job Responsibilities:

• Lead the planning and initiation phase of the Community Information System (CIS) modernization project, including defining project scope, objectives, deliverables, and success criteria.
• Develop and maintain a detailed project plan, timeline, and budget, and ensure adherence to project milestones and deadlines throughout the project lifecycle.
• Identify and engage key stakeholders, including internal teams, external partners, community organizations, and end users, to gather requirements, establish priorities, and manage expectations.
• Establish project governance structure, roles, and responsibilities, and facilitate regular project meetings, status updates, and communications to ensure transparency and alignment.
• Manage project resources, including staffing, budget allocation, and procurement, and collaborate with functional managers to address resource needs and constraints.
• Monitor and track project progress, risks, and issues, and proactively identify and mitigate potential roadblocks or challenges to project success.
• Ensure compliance with relevant policies, regulations, and standards, such as data privacy, security, and accessibility, throughout the project lifecycle.
• Foster a collaborative and inclusive project team culture, promote knowledge sharing and continuous improvement, and recognize and celebrate project achievements and milestones.
• Facilitate change management activities, including stakeholder engagement, training, and communication, to ensure smooth adoption of the modernized CIS.
• Manage vendor relationships and third-party contracts, including procurement, contract negotiation, and vendor performance evaluation, as needed for project deliverables.
• Prepare and present project status reports, executive summaries, and recommendations to senior leadership and project sponsors, and escalate issues as necessary.
• Lead post-implementation reviews and lessons learned sessions to capture feedback, identify areas for improvement, and inform future project initiatives.

Qualifications:

• Bachelor's degree in Project Management, Business Administration, Information Systems, or a related field. PMP certification or equivalent preferred.
• Proven experience (10 years) as a Project Manager leading large-scale IT projects, with a focus on application modernization, system integration, or similar initiatives.
• Experience working in the public sector or non-profit organizations, with knowledge of community information systems, social services, or public health initiatives preferred.
• Strong understanding of project management methodologies, tools, and best practices, including Agile, Scrum, Waterfall, and hybrid approaches.
• Excellent leadership and team management skills, with the ability to motivate, inspire, and empower cross-functional teams to achieve project objectives.
• Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and negotiate win-win outcomes.
• Strong analytical and problem-solving abilities, with the capability to make data-driven decisions, prioritize tasks, and manage competing priorities.
• Proficiency in project management tools and software (e.g., Microsoft Project, Jira, Smartsheet), as well as Microsoft Office suite.
• Ability to work effectively in a fast-paced and dynamic environment, with a customer-focused mindset and a commitment to delivering high-quality results on time and within budget.