Summary – Responsibilities include the full scope of implementing a new or upgrading an existing client on proprietary software applications. This would include defining requirements, creating and implementing a project plan, overseeing the progress of all data conversions, providing guidance and assist with the Business Analyst and Project Manager Responsibilities and priorities. Along with the duties of a Project Manager, the Project Coordinator has the responsibility to carry out, implement and standardize Departmental processes as well as review processes for improvement. Additionally, Project Coordinator will be responsible for general Department processes and procedure training as well as monitoring training progress and schedule of new Business Analysts and Project Managers that come into the Department.

Project Manager Essential Duties and responsibilities include the following. Other duties may be assigned.

This position will perform the following:

SUPERVISORY RESPONSIBILITIES - None

QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience: The ideal candidate profile would include 3-4 years of general information technology experience and a desire to learn. Strong client interaction skills are a must.

REASONING ABILITY - Must be capable of thoroughly analyzing data files and reports. Find discrepancies in converted data or system functionality, make necessary corrections based on department procedures, Plan rules and analysis.

CERTIFICATES, LICENSES, REGISTRATIONS - None required

PHYSICAL DEMANDS -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT -The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fast paced department. Phone calls are continuous and often unpleasant. Must be able to maintain composure with difficult callers, work independently as well as in a team, must be able to multi-task and must be detailed oriented.

• Collaboration: working together across 31 locations to achieve the best for the company and our clients
• Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
• Integrity: doing what we say we will do. Upholding strong ethical and moral principles