53 Desktop Support Technician Jobs in Chicago, IL
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HBK Engineering, LLC is Hiring a Desktop Support Technician Near Chicago, IL
HBK Engineering is searching for a Desktop Support Technician. Our firm offers a professional work environment, excellent benefits, competitive salary and growth potential.
As a Desktop Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for over 400 employees. The Desktop Support Technician will respond to IT tickets, trouble reports, and personally visit employees to troubleshoot the nature of the problem and take the necessary course of action to resolve it.
Description:
- Provide quality technical service to end users.
- Assist in maintenance of software licensing, configuration settings, operating systems, security updates, computer upgrades, major and minor software upgrades.
- Troubleshoot and correct hardware and software issues.
- Monitor office network and internet connectivity to ensure all network environments are operational.
- Assist in maintenance of network/server equipment and network security.
- Provide email support to end support.
- Assist with coordinating technical projects including telephone, wireless, audio/video setup.
- Carry out other IT duties, including reporting and documentation.
Qualifications:
- High school degree or GED required.
- Minimum of 1-2 years related experience or training.
Essential skills and experience:
- Ability to work independently and with a team.
- Extensive knowledge and experience with Microsoft operating systems including Windows XP, Windows 7, Microsoft Office.
- Familiarity with Apple devices.
- Working knowledge of TCP/IP networking and related technologies.
- Working knowledge of LAN and WAN connectivity
- Printer, wireless, Audio/video troubleshooting skills.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- Ability to carry out remote work to completion.
- Ability to travel locally.
Valued but not required skills and experience:
- Associate’s degree or higher.
- Familiarity with operating systems.
Travel:
Primary Location:
Job Summary
Full Time
Business Services
09/26/2022
12/12/2022
hbkengineering.com
CHICAGO, IL
200 - 500
2018
Private
RONALD G KAMINSKI
$50M - $200M
Business Services
Related Companies
About HBK Engineering, LLC
HBK is an engineering design firm that offers civil, environmental, structural, electrical, subsurface utility and construction support services.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
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Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
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Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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