Primary Duties and Responsibilities 

• Support leadership in work on initiatives and projects. Appropriately manage sensitive and confidential organization information. 
• Oversee calendars and schedules on behalf of program leadership. 
• Support and attend leadership and team meetings as well as participate in trainings and committees as assigned. Provide meeting-related materials to attendees. Take and distribute meeting minutes. 
• Participate in program decision-making. Work with leadership to implement decisions. 

• Provides front desk coverage in coordination with Program Management when needed, occasional nights and weekend coverage. 
• Assist in managing schedules for 24/7 program operations
• Perform office management re: office supply inventories and ordering, equipment, inventory of office keys inventory for company vehicles, staff badges and door key as well as the overall organization of the office. 
• Provide a wide variety of skilled administrative support for the on-site Management team 
• Act as a liaison between site and agency administrative team. Represent the program as needed internally and externally. 

• Support monthly receipts and billing processes for high-level staff and projects, providing budgetary support as needed. 
• Assist Management with petty cash and submission of monthly expenditures report to the Fiscal Department.
• Maintain clear records and communication with our Fiscal Department re: credit card reconciliation, petty cash and other fiscal processes 
• Assist in planning, organizing and training staff and participants in disaster preparedness, including keeping inventory of supplies and up to date documentation of procedures, etc. 
• Assist in planning and facilitating participant workshops, volunteer groups, holiday activities and events. 

• Assist staff with crisis management and participant issues as needed.
• Other duties as assigned. 

Qualifications, Skills and Abilities

• Bachelor’s degree or experience working in a social service setting.
• Experience working in a residential setting and/or serving people experiencing homelessness preferred.
• Previous experience in an office management and administrative setting. 
• Positive, helpful, and professional attitude. 
• Excellent organizational skills and ability to self-motivate; able to address multiple priorities and meet deadlines with a positive attitude and problem-solving approach. 

• Excellent written and verbal communication skills; proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel, etc.). 
• Essential functions of the position require use of a telephone, working at a standard computer terminal, and the ability to follow reasonable ergonomic recommendations, sit for long periods, stand, reach, bend, lift, and carry up to 40 pounds. 
• Criminal background check, fingerprint imaging, and tuberculosis (TB) clearance required post-offer. 
• Valid CADL and DMV report; able and willing to travel locally as needed required.