TITLE: Program Assistant for OFA Support team

POSITION: Temporary, Part Time (15-20 hours per week), non-exempt, in person

COMPENSATION: $21-$24 per hour

LOCATION: 2012 PINE STREET, SAN FRANCISCO, CA 94115 and some offsite locations

Agency/Program Description:

The Japanese Community Youth Council (JCYC) provides youth with the experiences, opportunities and services that prepare them to be healthy, productive members of the community who are able and emboldened to accomplish their dreams. JCYC Youth Workforce Programs does this by providing employment opportunities that enhance the lifelong employability, earning potential and development of program participants. The JCYC Youth Workforce Programs consists of some of the largest youth employment programs in San Francisco, and includes OFA, MYEEP, SF YouthWorks, Project Pull, and SF STEM Academy, together providing subsidized employment experience as well as other learning activities to over nearly 3,000 San Francisco youth annually. For more information about JCYC, visit www.jcyc.org.

Position Summary:

The Program Assistant Support Team is a key team member who is a part of the administrative backbone for the JCYC Workforce Programs that enables the team to effectively and successfully execute programs that provide workforce opportunities and experiences to San Francisco’s youth. The Support Teams, Program Assistant will be a part of the JCYC Workforce Administrative team and programs team and will report directly to the Special Projects Manager.

The ideal candidate is a values-driven, skilled, energetic professional. The candidate can effectively multi-task, is able to pivot accordingly, is a strong team player, embraces continuous improvement, and relishes the opportunity to grow in a job with diverse job responsibilities. The candidate is detail-oriented, provides good internal and external customer service, is forward thinking, and enjoys problem-solving. The candidate is also an avid user of technology and is able to follow up consistently with youth, employers and program coordinators.

JOB RESPONSIBILITIES:

Responsibilities include but are not limited to:

• Support the implementation of OFA JCYC Workforce Program;
• Support management of sensitive participant data, primarily using Salesforce.com and ADP Workforce Now platforms;
• Support onboarding process of program youth;
• Support offsite drop off locations and in person, virtual on boarding processes;
• Review and submit timesheets/timecards;
• Provide compassionate and friendly customer service;
• Participate in agency events and meetings as needed;
• Participate in advocacy initiatives prioritized by JCYC;
• Follow up on youth and host site for work documents;
• Work closely with Admin team for onboarding interns and host sites;
• Other duties as assigned.

Essential Qualifications

• Exceptional organization and time management skills
• Strong math, critical and analytical thinking skills
• High Excel proficiency
• Proven track record of providing high levels of customer service
• Positive attitude and ability to work with youth and various communities
• Ability to multitask, take initiative, and pay attention to detail in a fast-paced setting

Desired Qualifications

• An interest in accounting and data entry
• Experience as a power user of Salesforce.com platform or equivalent platform

Education

• High School Diploma or Equivalent

How to Apply

No phone calls or visits please! Email resume and cover letter to: apaningbatanswan@jcyc.org with the subject: OFA Support Team Position.

PLEASE NOTE: JCYC actively seeks to hire and promote individuals, recruit volunteers and provide services to individuals without regard to race, color, sex, sexual orientation, religious creed, national origin, age, marital or veteran status, or presence of non-job related conditions or disabilities. All employees of the JCYC participate in a criminal background investigation. Pursuant to the San Francisco Fair Chance Ordinance, JCYC will consider for employment qualified applicants with arrest and conviction records.

Job Types: Part-time, Temporary

Pay: $21.00 - $24.00 per hour

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• San Francisco, CA: Relocate before starting work (Required)

Work Location: In person