EMPOWERING COMMUNTIES TO THRIVE

Job Title: Data Entry Specialist
Department: Administration
Reports To: Data Manager
FLSA Status: Hourly, Non-Exempt
Revision Date: March 2024

Who is Good Samaritan?

Good Samaritan Community Services is a 501(c) 3 organization that serves communities that are being underserved by traditional community support. We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to 93. We serve more than 1,200 families via offices and locations in San Antonio, Brownsville, and other parts of South and West Texas.

Good Samaritan began as mission of St. Mark's Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health and education, and social and emotional needs of our neighbors.

Our mission to "actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty. We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we provide via our Family Services and Youth and Teen Departments.

Position Summary

The Data Entry Specialist is responsible for assisting staff with the administration of program paperwork, entering timely and accurate data in the ETO and PEIRS data systems, and assisting with program reports in efforts to assess trends and quality in client care.

Education and Experience

• High school diploma or GED required. Associates or college hours preferred.
• Data entry experience and knowledge of word processing software and email required.
• One year of experience in social services or related field preferred.
• Bilingual in English/Spanish preferred, according to business needs and requirements.

Essential Duties & Functions

• Demonstrate adherence to the CORE values of Good Samaritan Community Services.
• Assist with parent orientation meetings to provide support for administration of program paperwork.
• Answer, screen, and direct phone calls as needed.
• Enter program data into PEIRS and ETO client management systems, including participant enrollment information, daily attendance, and other points of service.
• Ensure data entry is completed timely, accurately, and in accordance with program operating procedures and contract guidelines.
• Assist in creating and maintaining participant files according to program procedures.
• Maintain an electronic and hard copy filing system.
• Interact daily with program participants, families, staff and/or visitors, and provide courteous and professional customer service as needed.
• Keep supervisor informed of issues affecting participants and/or operations.
• Assist Program Coordinator and Data Manager with report preparation.
• Provide office/administrative support for the YTS programs.
• Perform other duties as assigned by YTS Program Manager and Data Manager.

Supervisory Responsibilities

None.

Work Environment

This job operates in a professional office environment.

Physical Demands

Movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds. While performing the duties of this job, one must be able to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, type, have close vision, color vision, depth perception, ability to adjust focus with good hand-eye coordination, occasionally lift between 25-35 pounds, and/or operate a motor vehicle. These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Expected Hours of Work

This is a full-time position. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM. and require occasional long hours and weekend work. This is dependent upon the nature of the special action, project, or event that may arise, and the timeframe for completion.

Travel

Minimum travel is required.

Benefits and Compensation

Salary range is $13.00/hr. Compensation offered for this position is based upon the successful candidate’s education, skills, and experience, and includes a generous paid time off policy, matching retirement plan, and a full complement of insurance benefits.

Job Type: Full-time

Pay: $13.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person