Job Description

Business Development Specialist 

 Remote

Annual compensation: $70,000 to $80,000 DOE

Overview:

The Business Development Specialist will serve as a liaison to existing and/or new customers in markets nationwide. This Representative is responsible for ensuring positive client relations, high customer service standards, maximizing services at each facility and/or the identification of new and potential business. Specialist may also have additional responsibilities where applicable. 

Summary/Responsibilities:

• Initiate and maintain routine contacts (to include emails, phone calls and mailings) to existing clients in order to ensure smooth working relationships (inside sales / customer service).Search for opportunities, do market research, and develop new contacts with non-customers to generate leads for the business development team in markets as assigned.
• Build solid relationships with personnel at various facilities in order to promote services and assist in the identification of new business opportunities.
• Strategize with the Director for lead generation and strategies to obtain business.
• Provide weekly data reviews and periodic market score cards based on transport volumes and customer interactions.
• Occasional travel (<25%) for market visits.
• Demonstrate a professional approach to creating value and gaining confidence in AMR services from customers.
• Responsible for the gathering of information regarding competition and have thorough understanding of competitors in assigned Operating Area.
• Respond to, document and ensure follow up to all service inquiries received from internal and external customers in a timely and thorough manner.
• Ability to articulate and communicate at a high level.
• Work with Operations, PBS, Marketing, Business Development and the Communication Center(s) to develop and implement service strategies and marketing materials.

Qualifications:

Experience

• Minimum of one (1) year experience in inside sales or related area with demonstrated customer service skills.
• Air Medical experience preferred.
• Business Development experience desired.

Education:

• Bachelor’s degree in Business Administration, Marketing, Communications preferred but not required.

Skills:

• Familiar with a variety of inside sales / customer service concepts practices and procedures;• Applicant is expected to have knowledge of commonly used concepts, practices and policies within the business retention field;• Advanced computer skills, especially Excel, Word, and PowerPoint.• Excellent oral, written and interpersonal communication skills.

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we service. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

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EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job

 Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.