These Program Aide positions will be assigned to the Business Services Center, Finance Service Line. The incumbents of these positions will perform a variety of paraprofessional tasks and duties including, but not limited to, the following:

• Monitor worklists and approve transactions in FileNet and SFS
• Generate and distribute required SFS reports and/or mailings as required
• Assist in the preparation, review, evaluation, and analysis of a variety of reports and records specific to the assignment
• Supervise a small unit of employees
• Backup to teams within the Unit
• Assist with special projects, as needed

The Business Services Center (BSC) was established in September 2012 to make Human Resources and Finance transaction processing consistent across New York State government agencies. Since its inception, the BSC has increased efficiencies and lowered costs across the state. The BSC supports advancement and frequently promotes their employees in consideration of their hard work and dedication to the Office of General Services-BSC core mission. If you are looking for growth opportunities in an agency that fosters individual staff development, we encourage you to apply to this position.

• There is no examination required for appointment to a NY HELPS position. Candidates hired before May 2024 will be appointed on a temporary basis. In May 2024, satisfactory employees will receive permanent, non-competitive appointments and will begin a probationary period.

At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.