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Customer Service Representative - Entry Level
Pacific Aero Tech has been dedicated to repairing and servicing aircraft windows, avionics and instruments since 1987. We are certified as a repair station by the Federal Aviation Administration (FAA) and the European Aviation Safety Authority (EASA).
With a primary focus on cockpit windows for over 30 years, our staff of technicians has developed industry-best knowledge and experience on all varieties of aircraft platforms, leading to our status as Subject Matter Experts for cockpit windows. We have proudly won the coveted Aviall Supplier Excellence Award each of the last 7 years.
Above all, our team is committed to providing exceptional service and unquestioned quality with the highest level of integrity in the industry.
Why we need you:
We at Pacific Aero Tech are developing exciting new products to compete in a highly competitive market. We are looking for a Customer Service Representative to manage assigned customer accounts. We need you to help Pacific Aero Tech maintain its unparalleled industry reputation by directly interfacing with our customers – to meet their needs and provide quick solutions to customer inquiries. Your excellent analytical and communication skills will be front and center in these efforts. We are looking for someone who is energetic, and goal driven, someone who can remain calm and polite in challenging situations.
Here's what you'll be doing:
You own this if you are:
Quality – Never accepting mediocrity.
Integrity – Holding steadfast to our morals and ethics, even when it’s the more difficult plan.
Respect – Acknowledging human nature and giving one another the benefit of the doubt.
Excellence – Relentless pursuit to redefine boundaries.
Resourcefulness – Removing roadblocks with ingenuity.
Preferred qualifications:
Had you been with us last month, the top 3 things you would have impacted are:
1. Due to our increased volume, you would have had a crucial impact on the revenue the company created with the quotes you would have generated and processed.
2. You would have directly supported top domestic and international airlines by providing competitive repair estimates.
3. You would have actively advocated for our customers' needs by communicating and scheduling their critical timeline requirements to the rest of our team members.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
Experience level:
Schedule:
Travel requirement:
Work Location: In person
Full Time
$80k-108k (estimate)
06/28/2023
06/29/2024
gardnerstandard.com
New York, NY
<25
The job skills required for Account Manager include Customer Service, Account Management, Communication Skills, Pricing, Integrity, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.