Job Description
Location : New York (hybrid)
Type : Permanent
Who are we?
Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.
The Role
As a Partner Manager, you will play a pivotal role in developing and maintaining strategic relationships with external partners to drive growth and mutual success. You will be responsible for identifying and onboarding new partners, managing existing relationships, and collaborating cross-functionally to ensure pipeline and revenue growth. The ideal candidate possesses strong interpersonal skills, a strategic mindset, and a results-oriented approach.
What you'll do
Partner Development :

• Identify and evaluate potential partners based on strategic alignment and business objectives.
• Develop and implement strategies for partner recruitment and onboarding.
• Relationship Management:
• Build and maintain strong relationships with existing partners.
• Act as the primary point of contact for partners, addressing their needs and ensuring a positive collaboration.
• Strategic Planning:
• Collaborate with partners to develop joint business plans and objectives.
• Align partner activities with the overall business strategy of the company.

Product Knowledge and Training :

• Ensure that partners have a comprehensive understanding of the company's products or services.
• Provide training and resources to partners to enhance their product knowledge and sales capabilities.

Collaboration with Cross-Functional Teams :

• Work closely with sales, marketing, and product teams to coordinate partner activities.
• Communicate partner needs and feedback internally to ensure effective collaboration.

Performance Monitoring :

• Establish key performance indicators (KPIs) for partners and monitor their performance against set targets.
• Provide regular reports on partner performance and contribute to continuous improvement efforts.

Issue Resolution :

• Address and resolve any issues or conflicts that may arise in the course of partner relationships.
• Ensure that partners receive the necessary support to overcome challenges.

Market Analysis :

• Stay informed about market trends, competitor activities, and industry developments.
• Provide insights and recommendations to adapt partner strategies in response to market changes.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in partner management, business development, or a related role (3-4 years).
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to work collaboratively with cross-functional teams.

Preferred Skills:

• Familiarity with CRM systems and partner management tools.
• Experience in a similar industry or market.
• Strategic thinking with the ability to drive results.
• Proactive and self-motivated.