Description

We are looking for an organizational rock-star to join our team as an administrative assistant. The ideal candidate is a team-player and a quick learner with enthusiasm for food, great attention to detail, and an excellent work ethic. Top notch organizational skills, exceptional customer service and experience with Microsoft Office and Google tools are a must. Extra points for IT troubleshooting experience!

Responsibilities include:

• Developing knowledge of the products and services we offer
• Fielding customer inquiries and orders on the phone, speaking clearly, professionally and in a friendly manner.
• Updating daily menu and managing order taking systems and processes
• Scheduling our driving team using Optimoroute software
• Managing local gift orders from start to finish
• Managing store supplies including buying and tracking stock levels
• Serving as point of contact for maintenance and technology support calls; knowing our systems and processes to see those tickets through successfully
• Data entry and filing
• Creating spreadsheet reports for store management
• Receiving supplies and organizing storage
• Supporting IT staff as needed
• Other administrative duties as assigned
• Lifting boxes of product and supplies weighing 20-30lbs

This position has the opportunity for growth to higher-level administrative positions as well as cross-training in other areas of the shop. Successful candidates will be instrumental in growing our operations and customer service, and will be able to handle very high volumes of service in 4th quarter. Ability to work one or both weekend days a plus.