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Account Manager
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$66k-88k (estimate)
Full Time Just Posted
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Flat Rate Funding Group is Hiring an Account Manager Near Livonia, MI

Our company is growing and in need of a well-spoken, professional, and friendly Customer Service / Account Manager. RoadEx Solutions is an invoice factoring company for the freight industry. We are growing and are looking for the right candidate to help sustain our continued growth.

The Customer Service / Account Manager will oversee multiple factoring client accounts by providing exceptional customer service, as well as assist with onboarding of new factoring and fuel card prospects via underwriting. This position will also support our accounting and finance team with other duties and projects as needed. This is a Monday to Friday position from 8:30AM to 5:00PM.

Responsibilities

Assist factoring clients with paperwork, invoice, payment, and collection issues

Train clients how to use factoring portal

Respond to requests from freight brokerages in need of items from factoring clients

Oversee processing and collections team to ensure purchases are accurate in factoring software and monitor collection efforts.

Perform verification, processing, and collection duties when necessary

Perform credit checks on potential factoring debtors as needed

Post customer check payments into factoring software and scan checks via check scanner

Position Requirements

High school diploma or equivalent

Strong communication skills to effectively connect with team and customers

Highly organized and detail oriented to manage schedule, document interactions and professionally follow up on requests, issues and projects

Ability to maintain records and multi-task within various responsibilities

Skilled in dealing with financial and numeric data

Self-starter who takes initiative to accomplish department goals

Positive attitude and able to work well with various departments as well as clients

Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment

Preferred: 2 years of customer contact experience

What we offer

Medical, dental and vision

AD&D and Life insurance

Paid time off

Paid Holidays

Generous employee of the month program

3 paid days per year for Volunteer jobs.

Availability to transfer departments or move up to a higher position

Powered by JazzHR

Job Summary

JOB TYPE

Full Time

SALARY

$66k-88k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/13/2024

WEBSITE

flatratefunding.com

HEADQUARTERS

LIVONIA, MI

SIZE

25 - 50

FOUNDED

2014

CEO

BRIAN BENNETT

REVENUE

<$5M

INDUSTRY

Lending & Credit

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About Flat Rate Funding Group

Flat Rate Funding Group offers the lowest fixed factoring rates in the transportation industry starting at 1.5%. Factoring is simply the sale of your accounts receivables at a discount to us, in exchange for immediate payment. It enables you to avoid sending your invoices to your customers who may take several weeks or months to pay, or end up not paying at all. Therefore, you have the money you need to keep your business running and growing rather than worrying about getting the payments you are owed, or having invoices go unpaid. We do the waiting and collections, so you never have to!

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The following is the career advancement route for Account Manager positions, which can be used as a reference in future career path planning. As an Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager. You can explore the career advancement for an Account Manager below and select your interested title to get hiring information.

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