Classification Exempt
Reports to V.P Sales & Marketing Date July 2023
JOB DESCRIPTION
Summary/Objective
Serve as main point of contact, fulfilling promotional merchandise needs of clients within assigned
accounts.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

• Build and manage relationships within assigned accounts / clients that result in repeat

business.

• Execute account sales and promotional strategies with direction from business leader.
• Service client requests for product ideas – source products, create presentations, follow-up

and close the sale.

• Depending on client, proactively send new product ideas to increase sales within the account.
• Research opportunities for growth within accounts, plan and execute with support from

business leader.

• Resolve issues related to order production, minimize the effect on client.
• Communicate and collaborate with support personnel (if applicable), ensuring best in class

customer service.
Skills / Competencies

• Action oriented
• Approachable
• Independent, sound decision making
• Collaborative
• Effective communicator
• Easily adapts to change
• Financial acumen
• Planning & organization
• Time management

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office
equipment. Working remotely is possible based on employee competency.
Physical Demands
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use
hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs;
talk or hear. The employee must occasionally lift or move office products and supplies, up to 40
pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30
p.m. This position occasionally requires working extended hours or evenings.
Travel
Some occasional out-of-area and overnight travel may be required.
Required Education and Experience
A bachelor’s degree and three years of sales or marketing experience in a client facing role
(preferably in the promotional products industry) is desired, but not required.
Additional Eligibility Qualifications
N/A
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.